Sales Support Assistant

Air Charter Service; Mumbai; On-site; INR 480,000 - 620,000; Full time

Benefits offered by this job

Private health insurance

22 days holiday per year

10 Indian public holidays

Free breakfast on-site

Company-funded events

Job summary

The Mountfitchet Group seeks a Sales Support professional to be based in the GSS office in Mumbai, supporting regional sales teams in Houston and Frankfurt. Responsibilities include order entry, invoice review, supplier liaison, and coordinating with internal teams. A hands-on role requiring ownership and collaboration.

Minimum 1–2 years in Sales Support or Administration, Bachelor’s degree, and proficiency in MS Office/Google Workspace are required. On-site in Mumbai with comprehensive benefits.

Qualifications

• Bachelor’s degree from a reputed university.
• Proficiency in MS Office and Google Workspace.
• Excellent written and verbal communication.
• Strong analytical and problem-solving skills.
• Willingness to learn on the job and adapt.
• Ability to prioritize and organize work.

Responsibilities

• Enter and maintain sales orders in internal booking and transport software.
• Review and allocate supplier invoices (couriers, airlines, handling agents, etc.).
• Coordinate with accounting teams in London and New York for invoice approvals and payments.
• Respond to queries from suppliers and resolve discrepancies.
• Track missing supplier invoices and maintain overviews.
• Support month-end closing with accounting-relevant data.
• Assist operations by tracking orders and arranging travel/hotel bookings.

Skills

MS Office & Google Workspace

Written & verbal communication

Phone etiquette

Analytical & problem-solving

Willingness to learn

Prioritization & organization

Education

Bachelor's degree

Job description

Job Description:

The Mountfitchet Group is a global aviation, travel and logistics services organization operating from 45 offices across 6 continents. The Mountfitchet Group currently consists of 5 principal brands:

1. Air Charter Service (ACS)
2. Voluxis
3. ACS Time Critical Services (TCS)
4. The Travel Division
5. ACS Leasing

ACS TCS, as the name suggests, is a time critical service provider integrating road and air solutions, providing door-to-door services for those requiring swift, seamless transportation. It offers 3 broad types of transport services for most types of cargo - Onboard Courier (OBC)/Hand carry, Next Flight Out (NFO) and Integrated Road Solutions.

About the job

This position will be based in the GSS office in Mumbai and support the regional Sales teams based in ACS TCS offices in Houston and Frankfurt. They will work on various tasks and projects, as assigned by the Sales teams. These will include things such as creating and maintaining sales orders in the system, reviewing and allocating supplier invoices and coordinating with internal teams and suppliers. This is a hands-on role requiring a strong sense of ownership, attention to detail and a collaborative mindset.

Key Responsibilities

• Entry and maintenance of orders in our internal booking and transport software
• Review and allocation of incoming invoices from our suppliers (couriers, airlines, handling agents, etc.)
• Coordination with the accounting department in London and New York to ensure proper invoice approval and timely payment
• Processing and responding to queries and clarifications with our suppliers (e.g., in the event of discrepancies or missing information)
• Tracking missing supplier invoices and maintaining corresponding overviews
• Support with month-end closing, e.g., by preparing accounting-relevant data
• Support of the operational team (e.g., tracking orders, booking airline tickets, hotels, etc.)
• Maintenance and updating of supplier and customer master data
• Archiving and filing of order-related documents
• Support in adhering to internal compliance and quality guidelines
• Work on any unplanned, ad-hoc or seasonal projects that may come up from time-to-time

Qualifications

Educational Qualification

Bachelor’s degree in any discipline from a reputed university

Required Skills

• Proficiency in office software (MS Office and Google Workspace)
• Excellent communication skills, both written and verbal
• Excellent phone etiquette
• Strong analytical and problem-solving skills
• Willingness to learn on the job and be adaptable
• Ability to prioritize and organize work

Work Experience

Minimum 1-2 years of relevant experience of working in Sales Support teams or as an Administration Assistant in reputed organizations

Additional Information

Benefits

• Private health insurance upon successful completion of probationary period
• 22 days of holiday per year which increases with length of service
• 10 days of Indian public holidays in a year
• Free breakfast in our on-site canteen
• Company-funded fun and entertainment events