Sales Representative / Territory Business Executive

Novartis; New Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Novartis India is seeking a Territory Business Executive in Delhi to build strong relationships with healthcare professionals and drive territory performance through robust business plans and compliant engagement.

You will focus on achieving sales and growth objectives via multi-channel customer interactions, data-driven insights and close collaboration with cross-functional teams to launch new products and make a meaningful patient impact.

Qualifications

• Science educational background is must, B.Sc., B. Pharma
• Minimum 2 years in pharmaceutical sales
• Minimum 2 years of sales experience in Dermatology segment
• Strong scientific acumen with the ability to translate clinical and product knowledge into value-based selling to HCPs

Responsibilities

• Create and execute territory business plan aligned to brand strategy to achieve productivity and performance
• Drive effective launch execution for new product by ensuring market readiness
• Build strong relationships with KOLs & customers to support product advocacy & generate demand
• Lead multichannel execution to maximize coverage and influence
• Drive high-quality, compliant HCP engagement using evidence-led, value-based selling
• Use data, sales, prescription insights and market intelligence to optimize targeting
• Work with distribution / trade partners to ensure availability and stock/expiry risk control
• Provide insights to enhance promotional effectiveness and territory performance with cross-functional collaboration
• Ensure timely and accurate reporting and resolve issues promptly
• Ensure brand plan execution and KPI governance and manage risks across competition, access and supply
• Champion compliance and uphold Novartis’ ethical standards

Skills

Territory management

HCP engagement

Multi-channel selling

Data-driven insights

Stakeholder management

Education

Science background (B.Sc or B.Pharma)

Management degree preferred

Job description

Job Description Summary

As a Territory Business Executive (TBE) at Novartis, you’ll build strong relationships with healthcare professionals and deliver solutions that make a real difference for patients. You will be responsible for driving territory performance by executing robust business plans, building strong customer relationships, and delivering impactful, compliant engagement. You will focus on achieving sales and growth objectives through effective multi-channel customer interactions, data-driven insights, and close collaboration with cross-functional teams.
If you are looking to launch a new product in a specialty portfolio in a priority TA and create a meaningful impact for patients, then this is the right place for you
By personalizing your approach, using data, and working closely with your team, you’ll help us achieve our mission—making every interaction and outcome matter.

Job Description

Key Responsibilities:

• Create and execute territory business plan aligned to brand strategy (targeting, coverage, quarterly priorities, cycle plans) to achieve productivity and performance
• Drive effective launch execution for new product by ensuring market readiness
• Build strong relationships with KOLs & customers to support product advocacy & generate demand
• Lead multichannel execution to maximize coverage and influence
• Drive high-quality, compliant, HCP engagement using evidence-led, value-based selling; strengthen disease/patient pathway understanding and objection handling
• Use data, sales, prescription insights and market intelligence to optimize targeting, improve call effectiveness, plan territory actions and optimize sales performance
• Work with distribution / trade partners to ensure availability, primary–secondary alignment and stock/expiry risk control in priority channels
• Provide insights to enhance promotional effectiveness and territory performance & collaborate with cross-functional teams to optimize resources and forecasts
• Ensure timely and accurate reporting and resolve issues promptly
• Ensure brand plan execution and KPI governance (coverage, call quality, demand drivers, availability) and manage risks across competition, access and supply
• Champion compliance and uphold Novartis’ ethical standards

Role Requirements:

• Science educational background is must, B.Sc., B. Pharma
• Management degree preferred
• Minimum 2 years in pharmaceutical sales, preferably in specialty sales
• Minimum 2 years of sales experience in Dermatology segment
• Strong scientific acumen with the ability to translate clinical and product knowledge into value-based selling, effectively communicating differentiated patient and therapeutic benefits to HCPs
• Proven ability to drive prescription generation and achieve sales targets leveraging
• Strong knowledge of disease management and treatment protocols
• Ability to engage with healthcare professionals from the territory effectively
• Excellent communication, negotiation and relationship-building skills

Skills Desired

Commercial Excellence, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional Ethics