Sales Rep (Senior Territory Business Executive), CRM

IN10 (FCRS = IN010) Novartis Healthcare Private Limited; Rajasthan; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Novartis Healthcare Private Limited is seeking a Territory Business Executive (TBE) to lead territory sales, build strong relationships with HCPs, and coordinate multi-channel engagement to optimize patient outcomes. The role involves demand generation, strategic account management, and cross-functional collaboration to ensure compliant, ethical practice and accurate forecasting.

Qualified candidates should have a science degree (B.Sc. / B.

Qualifications

• Science background required with B.Sc. or B.Pharma.
• Minimum 2+ years in pharmaceutical sales, preferably cardiology or specialty.
• Strong scientific acumen to translate clinical knowledge into value-based selling.
• Ability to drive prescription generation and achieve sales targets.
• Knowledge of CGHS, ARMY, Railways, ESIC and State Government accounts for institutional roles.
• Excellent communication, negotiation and relationship-building skills.

Responsibilities

• Drive territory business plans to exceed sales and growth objectives.
• Build and strengthen customer relationships to deliver impactful solutions.
• Lead multi-channel engagement to maximize coverage and influence.
• Ensure accurate reporting and resolve issues promptly.
• Collaborate with cross-functional teams to optimize resources and forecasts.
• Champion compliance and uphold Novartis’ ethical standards.
• Monitor market trends and competitor activities to inform strategy.
• Provide insights to enhance promotional effectiveness and territory performance.

Job description

Job Description Summary

As a Territory Business Executive (TBE), you’ll lead with purpose – crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you’ll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources, all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You’ll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement.

Key Responsibilities

• Drive territory business plans to exceed sales and growth objectives.
• Build and strengthen customer relationships to deliver impactful solutions.
• Lead multi-channel engagement to maximize coverage and influence.
• Ensure accurate reporting and resolve issues promptly.
• Collaborate with cross-functional teams to optimize resources and forecasts.
• Champion compliance and uphold Novartis’ ethical standards.
• Monitor market trends and competitor activities to inform strategy.
• Provide insights to enhance promotional effectiveness and territory performance.

Role Requirements

• Science educational background is must, B.Sc., B. Pharma Management degree preferred Minimum 2+ years in pharmaceutical sales, preferably with a cardiology or other specialty sales background.
• Strong scientific acumen with the ability to translate clinical and product knowledge into value-based selling, effectively communicating differentiated patient and therapeutic benefits to healthcare professionals.
• Proven ability to drive prescription generation and achieve sales targets
• Additional requirement for Institutional TBE/Sr. TBE/ ASM – Understanding/Knowledge of CGHS, ARMY, Railways, ESIC and State Government accounts
• Strong knowledge of disease management and treatment protocols
• Ability to engage with healthcare professionals from the territory effectively
• Preferred experience with specialty as well as mass market product
• Excellent communication, negotiation and relationship-building skills

Desired Skills

• Commercial Excellence
• Conflict Management
• Cross-Functional Coordination
• Customer Insights
• Influencing Skills
• Key Account Management
• Professional Ethics

About Novartis

Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives.