Sales Order Processing (Executive and Senior Executive)

Jobgether SRL; India; Hybrid; INR 420,000 - 620,000; Full time

Benefits offered by this job

Work-from-home during Australia shift

Hybrid work model

Exposure to SAP Finance & OTC

Cross-functional collaboration

Travel flexibility during transition

Job summary

Jobgether SRL, on behalf of a partner company, is seeking a Sales Order Processing Executive/Senior Executive in India to validate orders, enter data, and ensure timely processing across the order-to-cash cycle with invoicing, collections, and credit management coordination.

The role offers exposure to SAP Finance, a fast-changing environment, and a hybrid work model after transition, with home-based work during Australia shifts.

Qualifications

• Postgraduate qualification such as B.Com/Honors or a bachelor’s degree with relevant experience in OTC operations, Accounts Receivable, or Sales Order Processing.
• Executive level requires 2–4 years; Senior Executive level requires 4–6 years of relevant experience.
• Strong knowledge of OTC Sales Order operations and practical experience in Sales Order Processing or Accounts Receivable.
• Working knowledge of SAP Finance module, SAP ERP, accounting software, and advanced Excel.
• Familiarity with invoicing, AR ledger management, financial accounting, and reporting.
• Ability to follow standard operating procedures, turnaround times, and SLAs with strong communication skills.
• Ability to collaborate across teams in a fast-changing environment.

Responsibilities

• Validate orders and enter accurate data into the system.
• Process orders within defined turnaround times and SOPs.
• Record daily processing volumes, rejections, and quality checks.
• Coordinate with stakeholders to resolve discrepancies before processing.
• Create and maintain order fulfilment trackers for monitoring.
• Serve as primary contact for order-processing queries with various teams.

Skills

OTC knowledge

Communication skills

Analytical skills

Team collaboration

Education

B.Com/Honors or Bachelor's degree

Tools

SAP Finance

SAP ERP

Excel

Accounting software

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sales Order Processing (Executive and Senior Executive) based in India.

This role is responsible for ensuring accurate and efficient processing of sales orders across the Order-to-Cash cycle. You will validate customer orders, enter and maintain order data, and ensure all activities are completed within defined turnaround times. The position involves close coordination with invoicing, collections, credit management, and other internal stakeholders. You will serve as a key point of contact for order-processing queries while helping resolve discrepancies quickly and accurately. The role operates in a high-growth, rapidly changing environment where ownership, precision, and adaptability are essential. It offers valuable exposure to SAP, financial operations, customer-facing processes, and international business operations.

Accountabilities

• Review sales orders received from the Retained Organization for completeness and accuracy against predefined formats, performing technical, commercial, and administrative validation before processing.
• Enter accurate order details into the relevant system database and process orders in accordance with established standard operating procedures and defined turnaround times.
• Record daily processing volumes, rejected orders, exceptions, and quality checks in a timely manner to support operational visibility and service-level performance.
• Coordinate with relevant stakeholders to clarify discrepancies in order information and ensure issues are resolved efficiently before orders proceed through the process.
• Create and maintain order fulfilment trackers, documenting relevant information to support effective monitoring and follow-up of customer orders.
• Act as a primary point of contact for order-processing queries, providing timely and accurate responses and coordinating with invoicing, collections, credit management, and other teams when required.
• Support knowledge transfer by participating in relevant training and developing the expertise required to perform order-processing activities independently and support peers across shared service operations.
• Ensure all assigned activities meet defined timeliness and accuracy standards, targeting 100% accuracy to support service-level agreements and overall operational quality.

Requirements

• Postgraduate qualification such as B.Com/Honors or a bachelor’s degree with relevant experience in Order-to-Cash (OTC) operations, Accounts Receivable, or Sales Order Processing.
• For the Executive level, 2–4 years of relevant experience is expected; for the Senior Executive level, 4–6 years of relevant experience is required.
• Strong knowledge of OTC Sales Order operations and practical experience in Sales Order Processing or Accounts Receivable environments.
• Working knowledge of the SAP Finance module, SAP ERP, accounting software, operational tools, systems, performance metrics, and advanced Excel and spreadsheet applications.
• Familiarity with sales order processing, invoice creation, accounts receivable ledger management, financial accounting, and reporting.
• Understanding of standard operating procedures and the ability to consistently follow defined processes, turnaround times, quality standards, and service-level requirements.
• Strong verbal and written communication skills, with the ability to respond clearly to queries, coordinate with stakeholders, and present information effectively.
• Ability to work collaboratively with colleagues at all levels while remaining self-motivated, adaptable, and proactive in initiating improvements within a fast-changing environment.

Benefits

• Work-from-home arrangement during the Australia shift based on project requirements.
• Following the transition period, the role will move to a hybrid work-from-office model in line with applicable workplace guidelines.
• Opportunity to gain hands-on experience across Sales Order Processing, OTC operations, SAP Finance, invoicing, Accounts Receivable, and financial operations.
• Exposure to cross-functional collaboration with invoicing, collections, credit management, and other finance stakeholders.
• Working schedule of 8.5 hours per day aligned with the Australia shift, with potential changes to the shift start time following the transition review.
• Opportunity to develop process, systems, stakeholder-management, and continuous-improvement skills within a high-growth operating environment.
• Flexibility to travel when required by business needs during the current transition period.

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