Sales Operations Leader

Trianz

Bengaluru

On-site

INR 3,500,000 - 6,000,000

Full time

14 days+

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Job summary

A leading IT services firm in Bengaluru is seeking a Sales Operations Lead to enhance sales efficiency and support the sales team with data-driven insights. The ideal candidate should have 18-25 years of experience in sales operations, expertise in CRM systems like Salesforce, and strong analytical skills. This full-time role requires leadership and project management abilities to drive operational excellence and collaboration across departments.

Qualifications

18 - 22 years of experience in sales operations or business operations.
Proven leadership and project management skills in fast-paced environments.
Experience managing sales quotas and compensation structures.
Strong analytical skills with data analysis and reporting tools (Excel, Tableau, Power BI).
Proven leadership and project management skills in fast-paced environments.

Responsibilities

Design and improve sales processes to enhance efficiency.
Analyze sales performance data and generate actionable reports.
Oversee configuration and optimization of CRM systems.
Collaborate to develop sales forecasts and strategic plans.
Provide training and support for the sales team.
Territory & Quota Management: Support territory creation, coverage, and quota analysis.
Compensation & Incentive Management: Assist in designing sales compensation plans and track performance.
Cross-functional Collaboration: Liaise with marketing, product, and finance for GTM alignment.
Process Documentation & Compliance: Maintain documentation and ensure adoption of sales processes.

Skills

CRM systems expertise

Data analysis skills

Leadership abilities

Communication skills

Cross-functional leadership

Quota management

Sales enablement

Communication

Education

Bachelor's degree in Business, Marketing, Finance or related field

MBA (preferred)

Tools

Salesforce

HubSpot

Excel

Tableau

Power BI

Job description

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Elevating Global Teams | Empowering Leaders to Shape Exceptional Products & Services

About Trianz

Trianz is a leading-edge technology platforms and services company that accelerates digital transformations at Fortune 100 and emerging companies worldwide in data & analytics, digital experiences, cloud infrastructure, and security. The company has developed a disruptive “IP Led Transformations” vision, strategy, and business model over the past 3 years. Some of the company’s IP was recently acquired by AWS and its overall business model has taken off sharply in 2024.

Trianz is led by Sri Manchala, a former Special Forces officer from the Indian Army and author of Crossing the Digital Faultline, and a team of veterans from well-known firms such as McKinsey, Deloitte, HCL, KPMG, Wipro, Microsoft, Tata, AWS, GE, etc.

Trianz believes that companies around the world face three challenges in their digital transformation journeys - shrinking ‘time to transform’ due to competition & AI, lack of digital-ready talent, and uncertain economic conditions. To help clients leapfrog over these challenges, Trianz has built IP and platforms that have transformed adoption of the Cloud, Data, Analytics & Insights AI.

Specifically, Trianz platforms are changing the way companies approach transformations in various disciplines:

Concierto: A fully automated platform to Migrate, Manage, and Maximize the multi & hybrid cloud. A zero code SaaS platform, Concierto allows teams to migrate to AWS, Azure and GCP; and manage them efficiently from a single pane of glass. Visit www.concierto.cloud for more
Avrio ‘Data to AI’ Platform:Built on the concept of ‘federated or distributed data’, Avrio revolutionizes how users access data anywhere in their company’s ecosystems; productizes data and makes it available in a Netflix like user experience while delivering BI and AI powered insights. Visit www.extrica.io for more
Pulse: Recognizing that workforces will be distributed, mobile, and fluid, Trianz has built a ‘future of work’ digital workplace platform called Pulse. Visit www.trianz.com/Pulsefor more

Since the market launch of this strategy in mid-2023, Trianz has experienced enormous growth, success and recognition.

Some of Trianz built IP in data and analytics was acquired by Amazon. Since then, Trianz has been made an engineering partner of Amazon for building/supporting connected ecosystems across multiple AWS platforms

Most recently, Trianz and AWS have signed an SCA (Strategic Collaboration Agreement) to work on joint solutions for the cloud; AWS will buy Concierto licences in bulk for AWS partners to use for migrations, and recommend Concierto to their MSPs. Further, AWS Professional Services and Trianz have signed an agreement for joint solutioning and customer delivery. Read more here: Trianz enters into a Strategic Collaboration Agreement with AWS to Revolutionize Cloud Adoption and Management (yahoo.com)

Given all this, Trianz is experiencing a significant demand for its SW platforms and consequent growth. To support this growth, Trianz has recently raised private equity capital to scale the company over the next several years (Trianz Announces Strategic Growth Capital Investment by Capital Square Partners (prnewswire.com). It is now bolstering its senior and mid-level leadership with top talent across GTM, Engineering, Services, and Partnership organizations. We are seeking leaders driven by our purpose - to help customers accelerate digital transformations and build the next generation software and services organization.

Job Summary:

The Sales Operations Lead is responsible for driving operational excellence within the sales organization. This role will focus on optimizing sales processes, managing performance metrics, and ensuring the sales team is well-supported with the necessary tools, data, and insights to meet their targets. The ideal candidate will have 18-25 years of experience in sales operations, data analysis, and CRM management, with a proven ability to collaborate cross-functionally and influence strategic decision-making.

Key Responsibilities:

Sales Process Optimization: Design, implement, and improve sales processes that enhance efficiency and drive revenue growth. Ensure consistent sales practices across all teams and regions.
Data Analysis & Reporting: Analyse sales performance data, track key metrics, and generate reports to provide actionable insights to sales leadership. Identify trends, potential risks, and growth opportunities.
CRM & Sales Tools Management: Oversee the configuration, management, and optimization of CRM systems (such as Salesforce, HubSpot) to ensure accurate data capture and usability by the sales team. Train sales teams on CRM best practices.
Sales Forecasting & Strategy: Collaborate with sales leadership to develop accurate sales forecasts and strategic plans. Monitor sales performance against targets and adjust forecasts as necessary.
Sales Enablement & Training: Work closely with the sales enablement team to ensure the salesforce has access to the necessary training, tools, and content. Facilitate onboarding and ongoing skill development for sales reps.
Territory & Quota Management: Support the creation and management of sales territories, ensuring equitable distribution and market coverage. Oversee quota assignments and provide analysis on their effectiveness.
Compensation & Incentive Management: Assist in designing and administering sales compensation and incentive plans that align with business objectives and motivate the sales team. Track performance against quotas and manage commission payments.
Cross-functional Collaboration: Act as the liaison between sales and other departments, such as marketing, product, and finance, to ensure alignment on go-to-market strategies and operational efficiency.
Process Documentation & Compliance: Maintain detailed documentation of all sales processes, policies, and procedures. Ensure compliance with sales protocols and provide training to ensure adoption.

Qualifications:

Bachelor's degree in Business, Marketing, Finance, or related field (MBA is a plus)
18 - 22 years of experience in sales operations, business operations, or a related field
Expertise in CRM systems (Salesforce, HubSpot, etc.) and sales automation tools
Strong analytical skills with experience in data analysis and reporting tools (Excel, Tableau, Power BI)
Proven leadership and project management skills in fast-paced environments
Experience in managing sales quotas, territory planning, and compensation structures
Excellent communication and interpersonal skills with the ability to influence stakeholders

Preferred Skills: