Sales Operations Associate

Jobgether; India; Remote; INR 400,000 - 650,000; Full time

Benefits offered by this job

Full-time role

Remote within India

Hyderabad Bengaluru Noida flexibility

CRM exposure

Cross-functional teamwork

Job summary

Jobgether, in collaboration with a partner company, seeks a Sales Operations Associate in India to drive prospect engagement and optimize enrollment conversions through structured sales activities. The role focuses on re-engaging historical leads, counselling prospects, and guiding applications while identifying upsell opportunities.

You will work with the sales qualification teams to prioritize leads, track progress in CRM systems, and contribute to pipeline development in a fast-paced EdTech

Qualifications

• Graduation in any discipline.
• 1–3 years in sales, inside sales, sales operations, lead qualification, customer engagement, or counselling.
• Experience in EdTech, higher education, or digital education programs is a plus.
• Strong verbal and written communication and interpersonal skills.

Responsibilities

• Engage historical enquiries and prospect databases to drive conversions.
• Conduct outbound calls and counselling to nurture leads.
• Reconnect with former students and identify upsell opportunities.
• Maintain CRM records of interactions and lead status.
• Collaborate with sales teams to prioritize leads and accelerate pipeline.
• Monitor engagement to improve follow-up effectiveness.

Skills

Lead nurturing

Outbound calling

CRM familiarity

Communication

Relationship building

Education

Bachelor's degree

Tools

CRM systems

Lead management tools

Sales analytics

Job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Sales Operations Associate based in India.

As a Sales Operations Associate, you will play a key role in driving prospect engagement and increasing enrollment conversions through structured sales activities. You will focus on re-engaging historical leads, reconnecting with individuals who have previously expressed interest in learning programs, and supporting prospects throughout their application journey. You will also identify opportunities to reconnect with former students and recommend relevant programs aligned with their evolving career goals. Through outbound calling, personalized counselling, and consistent follow-ups, you will help prospects make informed decisions and move forward with their applications. Working closely with sales qualification teams and other stakeholders, you will contribute to pipeline development and overall sales performance. This is an excellent opportunity for a customer-focused professional who enjoys relationship building, consultative selling, and working in a dynamic, results-oriented environment.

Accountabilities

• Engage with historical enquiries and existing prospect databases generated through various demand generation activities to identify potential customers and drive conversions.
• Conduct structured outbound calls, counselling sessions, and follow-up activities to nurture leads, understand prospect needs, and encourage application completion.
• Reconnect with former students and identify upselling and cross-selling opportunities by recommending relevant educational and professional development programs.
• Understand individual requirements, provide accurate program information, address questions, handle objections, and guide prospects through their decision-making process.
• Maintain accurate and up-to-date records of prospect interactions, lead status, follow-up activities, and conversion outcomes within CRM platforms or designated systems.
• Collaborate with sales qualification teams and relevant stakeholders to prioritize leads, strengthen engagement strategies, and accelerate pipeline progression.
• Monitor lead engagement and conversion performance, using available data to improve follow-up effectiveness and overall sales outcomes.

Requirements

• A graduate degree in any discipline.
• Approximately 1–3 years of relevant experience, or demonstrated aptitude, in sales, inside sales, sales operations, lead qualification, customer engagement, or counselling.
• Previous exposure to EdTech, higher education, professional learning, or digital education programs is an advantage.
• Strong verbal and written communication skills, active listening abilities, and interpersonal skills, with the confidence to engage prospects and build lasting relationships.
• Understanding of lead nurturing, historical enquiry re-engagement, outbound calling, structured follow-ups, and sales pipeline management.
• A customer-centric mindset and the ability to understand individual needs, address concerns, overcome objections, and guide prospects toward informed decisions.
• Strong organizational and time-management skills, with the ability to manage a high volume of enquiries while maintaining consistent and timely follow-ups.
• Basic knowledge of CRM systems, lead management tools, sales funnel tracking, and performance metrics.
• Analytical thinking and the ability to use lead data to prioritize opportunities and improve conversion rates.
• A proactive, results-driven attitude, with a strong sense of ownership, accountability, and a willingness to achieve sales targets.
• Knowledge of upselling, cross-selling, re-engagement campaigns, or customer lifecycle management is an additional advantage.

Benefits

• Full-time employment opportunity.
• Remote working arrangement within India.
• Location flexibility, with the role available to candidates based in Hyderabad, Bengaluru, or Noida.
• Opportunity to work in the growing EdTech, higher education, and professional learning sectors.
• Exposure to sales operations, customer engagement, lead management, and digital learning solutions.
• Opportunities to develop sales, communication, relationship management, and CRM expertise.
• Experience working with cross-functional teams in a dynamic, performance-driven environment.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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