Sales Manager-Business Loan

IDFC FIRST Bank; Jamshedpur; On-site; INR 600,000 - 900,000; Full time

Job summary

IDFC FIRST Bank is looking for a Sales Manager – Business Loan at the Jamshedpur branch. You will acquire business loan customers through direct interaction, explain products, and ensure best-in-class service while achieving monthly targets.

The role includes catchment mapping, gathering customer feedback, and empaneling channels to drive growth, deepen relationships, and maximize lifetime value in a fast-paced retail banking environment.

Qualifications

• Must have 2+ years of relevant experience in business loan sales or financial services.
• Graduation (Full-time) from any graduate program.
• Excellent verbal and written communication in English.

Responsibilities

• Acquire Business Loan customers within the designated branch and geography.
• Meet and exceed monthly targets for new customer acquisition.
• Provide regular feedback to Relationship Managers on opportunities and requirements.
• Adhere to selling norms and SOPs defined by the bank.
• Maintain compliance with internal policies and regulatory guidelines.
• Ensure quality sourcing aligned with credit and operational policies.
• Identify new channels/DSAs and empanel them.
• Ensure every channel/DSA contributes to the business.
• Foster automation and digital enablement to meet customer needs.

Skills

Strong sales & acquisition

English communication

Business loan product knowledge

Target-driven

Compliance awareness

Customer-centric

Education

Graduation – Full-time

Job description

Job Description:

Job Requirements

About the Role

The Sales Manager – Business Loan in the Retail Banking function is responsible for acquiring Business Loan customers for a designated branch through direct customer interaction. The role involves explaining and selling banking products, acting as a bridge between customers and the bank, and ensuring best-in-class service delivery. The incumbent is expected to conduct catchment mapping, gather customer feedback, and identify potential business opportunities. The role is pivotal in driving client acquisition, deepening relationships, and maximizing lifetime customer value to support the bank’s broader growth objectives.

Primary Responsibilities

• Acquire Business Loan customers within the identified segment and geography.
• Meet and exceed monthly targets for new customer acquisition.
• Provide regular feedback to Relationship Managers (RMs) on customer opportunities and requirements.
• Ensure adherence to selling norms and Standard Operating Procedures (SOPs) defined by the organization.
• Maintain strict compliance with internal policies and external regulatory guidelines.
• Ensure quality sourcing aligned with the bank’s credit and operational policies.
• Identify new channels / DSA’s and empanel them.
• Ensure every channel / DSA contributes for the business.

Secondary Responsibilities

• Foster a culture of automation and digital enablement to holistically meet customer needs.

What We Are Looking For

Education

• Graduation: Any Graduate (Full-time)

Experience

• Minimum of 2 years of relevant experience in business loan sales or related financial services.

Skills and Attributes

• Strong sales and customer acquisition skills.
• Excellent verbal and written communication skills in English are essential.
• Deep understanding of business loan products and customer needs.
• Ability to work in a target-driven environment.
• High level of compliance awareness and attention to detail.
• Proactive and customer-centric approach.

Requirements: