Sales Manager

IIDE - The Digital School; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Career growth opportunities

Collaborative work environment

Exposure to sales operations

Job summary

IIDE - The Digital School is seeking a Sales Manager in Lower Parel, Mumbai. You will lead a team of sales counselors, driving enrollment and revenue growth. Key responsibilities include overseeing sales operations, executing strategies, and ensuring strong lead conversion.

The ideal candidate possesses 2–3 years of sales experience or 8–10 years in EdTech, with proven team management skills and proficiency in CRM tools. Join us to work in a fast-paced, collaborative environment focused on education.

Qualifications

• 2–3 years of sales experience OR 8–10 years of total work experience in sales or EdTech.
• Proven experience managing a sales team of 10+ members.
• Strong understanding of sales conversion metrics and pipeline management.
• Excellent communication, leadership, and people management skills.

Responsibilities

• Achieve sales targets and manage lead conversion rates.
• Execute sales strategies and monitor performance metrics.
• Manage and motivate a team of sales counselors.
• Track team performance metrics and conduct quality checks.
• Collaborate with marketing on lead quality and campaign effectiveness.

Skills

Sales experience

Team management

Communication skills

CRM tools proficiency

Objection handling

Negotiation skills

Education

PG degree from a premium B-school

Graduate/Postgraduate with significant experience

Tools

Salesforce

HubSpot

LeadSquared

Job description

Overview

Work Timings: 10:00 AM – 7:00 PM
Working Days: Monday to Saturday (excluding public holidays)
Work Mode: Work from Office
Location: IIDE Corporate Office, Lower Parel, Mumbai

About IIDE

IIDE is India’s leading digital business school, offering industry-relevant programs in digital marketing, AI, and business. With a strong focus on experiential learning, we equip students, graduates, and working professionals with the skills required to thrive in today’s digital-first world. Backed by a community of 500,000+ learners and 250+ industry experts, IIDE delivers hands-on training, real-world projects, and robust placement support. With campuses in Mumbai and Delhi, we continue to expand our presence across India and globally.

About The Role

As the Sales Manager at Lower Parel, Mumbai, you will lead and manage a high-performing team of sales counselors to drive enrollment and revenue growth across India. This role involves overseeing day-to-day sales operations, executing sales strategies, monitoring performance metrics, and ensuring strong lead conversion. You will collaborate closely with marketing and cross-functional teams to optimize processes, improve sales outcomes, and maintain high standards across the admissions and sales function.

What You’ll Do

• Sales Target Achievement & Revenue Delivery: Manage lead conversion rates and maintain sales funnel hygiene; drive new customer acquisition through direct sales and telesales; monitor lead aging and ensure timely follow-ups by the team.
• Sales Strategy Execution & Process Improvement: Execute sales plans and campaigns designed by sales leadership; drive cross-selling and upselling initiatives within the team; share market insights and student feedback with product and marketing teams; ensure effective CRM usage and adherence across the team.
• Team Management & Training: Manage and motivate a team of 10–30 sales counselors; conduct regular training on sales calls, pitches, objection handling, and lead management; set daily, weekly, and monthly targets and track team performance; support recruitment and onboarding of new sales team members.
• Reporting & Quality Assurance: Track and report team performance metrics including revenue per counselor and conversion rates; conduct call audits and quality checks to maintain sales standards; ensure proper lead allocation and CRM hygiene through regular audits.
• Additional Duties: Collaborate closely with marketing on lead quality and campaign effectiveness; drive continuous improvement in sales processes and team productivity; perform any other reasonable duties as requested by management, aligned with the broad scope of the position; perform other duties as assigned by sales leadership.

Who You Are

Must-Have:

• 2–3 years of sales experience with a PG degree from a premium B-school (such as IIMs or equivalent) OR Graduate/Postgraduate with 8–10 years of total work experience, preferably in sales or EdTech.
• Proven experience managing a sales team of 10 or more members.
• Strong understanding of sales conversion metrics and pipeline management.
• Excellent communication, leadership, and people management skills.
• Proficiency in MS Office and CRM tools (Salesforce, HubSpot, LeadSquared, etc.).
• Strong objection handling and negotiation skills.

Should Have:

• Experience supporting sales strategy execution and incentive planning.
• Ability to analyze data and create actionable performance reports.
• Familiarity with CRM processes and sales automation tools.

Nice to Have:

• Exposure to cross-functional collaboration with marketing and product teams.
• Experience working with international sales markets or teams.
• Certifications or training in sales leadership or CRM optimization.

Why Join IIDE?

• Work with one of India’s fastest-growing digital education brands.
• Gain exposure to end-to-end sales operations and business growth initiatives.
• Collaborative and high-growth work environment.
• Opportunity to lead and scale high-performing sales teams.
• Career growth and learning opportunities in a dynamic EdTech ecosystem.

Who You’ll Thrive As

You’re Someone Who

• Thrives in a target-driven, fast-paced sales environment.
• Enjoys leading, mentoring, and developing high-performing teams.
• Has a strong analytical mindset with a focus on performance metrics.
• Takes ownership and drives results with accountability.
• Is proactive, adaptable, and passionate about delivering exceptional student experiences.