Sales Executive -Peddar Road

BERKOWITS HAIR & SKIN CLINIC; Mumbai; On-site; INR 360,000 - 480,000; Full time

Job summary

Berkowits Hair & Skin Clinic in Mumbai is seeking a Sales Executive to manage client flow, billing, and appointments. The role requires strong English communication, 1–5 years of experience, and proficiency with MS Office.

You will greet clients, handle bookings, and support doctors and technicians to ensure a smooth patient experience. The position involves 6 days a week, hours from 9:45 AM to 7:00 PM, and a salary range of 3.6–4.8 LPA in Mumbai.

Qualifications

• 1–5 years of experience in sales/admin, preferably in clinics or beauty/medical services.
• Excellent verbal and written English communication is essential.
• Proficiency with MS Office and basic computer applications.

Responsibilities

• Greet and welcome clients professionally and guide them through the visit.
• Check appointments, retrieve records, and coordinate with doctors/technicians.
• Provide consultation or guidance in treatment areas when required.
• Generate accurate bills for services and product sales; process payments.
• Manage bookings: answer calls, reschedule or cancel appointments; confirm availability of doctors/rooms/equipment.
• Send reminders via WhatsApp or calls and facilitate video consultations when needed.
• Follow up with missed calls and regular clients, and perform promotional calls per Head Office scripts.

Skills

Strong communication

English proficiency

Interpersonal skills

Tools

MS Office

Job description

Job Title: Sales Executive

Berkowits Hair & Skin Clinic 45+ Clinics PAN India

About Berkowits Hair & Skin Clinic

Berkowits Hair & Skin Clinic is one of Indias leading and fastest-growing aesthetic and trichology chains, with 45+ clinics across the country and over 30 years of excellence in advanced hair and skin solutions. Trusted by more than 1,00,000 clients, Berkowits pioneered non-surgical hair replacement in India and continues to lead the industry with innovative technologies in trichology, dermatology, lasers, and regenerative treatments. Our core USP lies in delivering ethical, science-backed, personalized care through highly trained professionals and globally approved technologies. With a strong legacy of breakthroughs and consistent client satisfaction, our mission is to make world-class aesthetic care accessible, while our vision is to be Indias most trusted and technology-driven brand in beauty, wellness, and medical aesthetics committed to safety, results, and an exceptional client experience.

Position: Sales Executive

We are looking for a smart, proactive, and customer-friendly Admin Manager who will serve as the first point of contact for all clients. The ideal candidate should be confident, well-spoken, and capable of managing client flow, billing, appointments, and administrative tasks efficiently.

Key Responsibilities

Client Reception & Support

• Greet and welcome clients professionally.
• Check appointments, retrieve records, and coordinate with doctors/technicians.
• Provide consultation or treatment areas when required.
• Guide and assist clients throughout their clinic visit.

Training will be provided for a smooth onboarding and understanding of the processes.

Billing & Payments

• Generate accurate bills for services and product sales.
• Handle payments (cash, card, digital modes) and maintain daily collections.
• Ensure all invoices are closed the same day after necessary approvals.

Appointment Management & Communication

• Handle all incoming calls for booking, rescheduling, or cancellations.
• Check the availability of doctors, technicians, rooms, and equipment before confirming appointments.
• Send WhatsApp/call reminders to clients for appointment confirmations.
• Facilitate video consultations when required.

Follow-Up & Lead Calling

• Return all missed calls promptly; maintain weekly missed call counts.
• Call regular clients who haven't visited in the past 3 months.
• Make follow-up and promotional calls as per scripts provided by Head Office.

Who Can Apply

• Strong communication skills (English proficiency preferred).
• Good knowledge of MS Office and basic computer applications.
• Pleasant personality with excellent interpersonal skills.

Location: Flat No. 2, Ground Floor, Makani Manor, Opposite Jaslok Hospital, Mumbai - 400026.

Salary - Rs 3.6 to 4.8 LPA

Experience - 1- 5 Years

Office Timings

6 days working per week

No weekly off on Friday, Saturday, or Sunday

Working Hours: 9:45 AM 7:00 PM