Sales Development Representative - US / Europe (Cold Calling Experts)

MishiPay; Maharashtra; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

KPI-based bonuses

Global exposure

Job summary

MishiPay, Pune, seeks a Sales Development Representative (SDR) to drive outbound lead generation for US and Europe markets. You will engage retailers, qualify leads, and support senior sales in enterprise deployments. Strong English, CRM proficiency, and experience with retail tech are essential.

The role offers competitive base salary with performance bonuses and opportunities to work with global clients. Prior SDR/BDR experience in US markets is highly valued.

Qualifications

• Bachelor’s degree or equivalent experience in inside sales, preferably in retail tech.
• Experience selling tech products to large enterprise businesses in US markets.
• Proven outreach success in SDR/BDR roles with US reach.

Responsibilities

• Lead generation: create new business opportunities with outbound campaigns.
• Outreach: engage retailers across UK/US markets and build partnerships.
• Account support: assist senior team with opening new accounts and CRM upkeep.
• Market research: identify contacts via LinkedIn and other channels.
• Reporting & meetings: participate in sales meetings and share lead/conversion reports.

Skills

Lead generation

Outbound calls

US market experience

English proficiency

CRM experience

Retail tech

Education

Bachelor's degree

Tools

Salesforce

Job description

Sales Development Representative (SDR) - US/Europe

MishiPay

Competitive basic salary and bonus

Pune

About Us:

MishiPay is an international, leading checkout technology company that empowers shoppers to checkout instore using either self-checkout via their own smartphones, or using MishiPay's industry leading, minimalist, low cap-ex kiosks. We are creating an enjoyable and convenient in-store shopping experience for leading retailers globally.

MishiPay now also runs Mobile POS, Click and Collect and Cash registers, so that merchants, who initially start with our self-checkout, can eventually run their whole store checkout process on MishiPay. With our technology, retailers have proven reductions in cost, due to requiring fewer cashiers, a marked increase in sales due to improved basket sizes, higher frequency of shopper visits and reduction in abandoned baskets, and in addition, all our retailers can access rich and priceless data about their customers. This enables a much better understanding of the customer journey in their bricks and mortar stores. Our customers are global - the US, Middle East and Europe, and our reach is growing.

About the Role

We are seeking a motivated and dynamic Sales Development Representative (SDR) to join our growing team. The ideal candidate will have a strong background in inside sales, particularly in retail technology, and a proven track record of successfully engaging with the EU and US markets. You MUST have proven experience in conducting outreach via phone calls and emails to customers, particularly in the US to Enterprise Customers. You’ll have developed your sales experience within a technology product like ERP systems, CRMS or Accounting / HR softwares. Your written and spoken English skills will be impeccable.

This is a fantastic opportunity to contribute to a high-performing sales team and work closely with senior members to drive revenue and build strong partnerships.

Key Responsibilities

• Lead Generation: Conduct outbound lead generation to create new business opportunities. Develop and execute calling and lead-generation campaigns. Handle incoming inquiries and qualify leads effectively.
• Outreach: Engage with retailers of varying sizes and channels across the UK and US markets. Develop innovative strategies to establish partnerships that drive revenue and sales growth.
• Account Support: Assist the Senior Sales team with opening new accounts with major retailers, completing supplier setup forms, and maintaining our CRM system to ensure accuracy and timeliness.
• Market Research: Perform in-depth research to identify and approach the right contacts using LinkedIn and other channels.
• Reporting & Meetings: Attend all sales meetings and produce agreed-upon reports, such as lead conversion and sales reports.

About You

Education & Experience:

• A bachelor’s degree is preferred, or equivalent experience in inside sales, specifically within the retail technology sector.
• Experience selling tech products to large enterprise businesses
• At least 1 year of experience in an SDR, BDR, Inside Sales, Sales Executive, or similar role, with proven outreach success in the US markets.

Skills & Competencies:

• Excellent communication skills, both written and verbal, in English.
• Strong attention to detail.
• Ability to work independently on your own initiative and collaboratively as part of a team.
• Strong IT skills, Microsoft Office (Excel, Word, PowerPoint) and experience with CRM.
• Experience in engaging with both warm and cold leads, and successfully closing deals..
• The desire to work in a fast-growing small business that is truly groundbreaking in its service offering.
• Polished and professional demeanour with a courteous telephone manner and exceptional customer service skills.
• Self-motivated, proactive, and hands-on approach to problem-solving and execution.

Why MishiPay?

You’ll work with an ambitious and inspirational multi-cultural team who are redefining the retail industry globally. We offer a tight-knit, collaborative and exciting work environment, coupled with the opportunity to see the apps you develop put to use in some of the world’s largest retailers. We also offer a competitive remuneration package that includes KPI based bonuses and potential options.

This role offers the opportunity to work in a collaborative and fast-paced environment, contributing to the success of a cutting-edge retail technology company. If you’re passionate about sales and have the experience and drive to succeed, we’d love to hear from you!

You may also work as BDR (Business Development Representative), Inside Sales, Internal Sales, Lead Generation Representative or similar.