Sales Development Manager

Salesforce, Inc.; Bengaluru; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Salesforce, Inc. in Bangalore, India is seeking a dynamic Sales Development Manager to lead a team of SDRs/BDRs, driving pipeline and revenue for B2B software solutions.

You will partner with sales leadership to define goals, mentor a high-performing team, and optimize lead quality and conversions across campaigns and programs. A strong coaching culture and cross-functional collaboration are essential.

Qualifications

• 8-10 years of experience in B2B software sales.
• 4-5 years of experience managing and coaching sales teams.
• Strong forecasting, analytics, and pipeline management skills.

Responsibilities

• Recruit, lead and coach a high-performing SDR/BDR team.
• Partner with sales managers and account executives to align on pipeline goals.
• Regularly track, report and optimize lead quality, quantity and revenue metrics.
• Collaborate with Marketing and Programs to improve campaign follow-up and lead follow-through.
• Foster a high-energy, performance-driven culture with clear coaching and incentives.

Skills

Lead generation

SaaS sales

Team leadership

Forecasting

Stakeholder management

Salesforce CRM

Tools

Salesforce

Job description

Location: India - Bangalore

Remote Type: Office - Based

Time Type: Full time

Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category: Sales

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

We are seeking a dynamic Sales Development Manager to lead a team of Sales Development Representatives (SDRs)/ Business Development Representatives (BDRs). As the leader of this talented and motivated team, you’ll guide and inspire them to achieve individual, team, and organisational goals. You will also contribute to our corporate sales strategy by defining and implementing actionable plans to meet Salesforce’s objectives.

What You’ll Actually Be Doing

• Team Leadership & Development:Recruit, lead, and coach a high-performing team of SDRs or BDRsFoster a collaborative, supportive, and results-oriented culture through mentoring and hands-on coaching.Drive your team’s professional growth by applying best practices to achieve maximum results.
• Collaboration & Stakeholder Management:Partner with sales managers and account executives to align on goals for pipeline generation.Build and nurture strong relationships with key stakeholders [sales and BDR teams], including marketing and programs team to streamline processes and optimize lead quality.
• Optimising Performance:Regularly track and report team and individual results, including lead quantity, quality, and revenue metrics.Establish clear performance targets and empower team members to exceed expectations through effective coaching and creative incentives.Data analysis and reporting.
• Cross-Functional Collaboration:Work closely with Marketing to define campaign follow-up strategies and reporting mechanisms.Partner with Account Executives to ensure proper lead follow-up and conversion.Collaborate with Operations to enhance processes and recommend improvements.
• Culture Building:Cultivate a high-energy, fun work environment where team members feel motivated and excited to contribute every day.

You’re Our Person If...

• Sales Experience:8-10 years of experience as an individual contributor in B2B software sales, with a strong track record of consistently meeting or exceeding quotas.Preferably, experience in CRM or enterprise applications sales.
• Leadership Experience:4-5 years of experience managing and coaching sales teams to success.Proven ability to mentor, inspire, and develop talent.
• Skills & Competencies:Hands-on experience with lead generation, pipeline building, and key sales metrics in a SaaS organization.Strong forecasting skills — from lead conversion to pipeline build and win rates.Excellent interpersonal, written, and verbal communication skills.Ability to thrive in a fast-paced, evolving environment.Demonstrated ability to establish trusted relationships and influence cross-functional teams.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.