Sales Coordinator

at Marriott; Bengaluru; On-site; INR 240,000 - 360,000; Full time

Job summary

Marriott International in Bengaluru, Karnataka, invites applications for an entry-level Sales & Marketing support role. The position covers general office duties, document preparation, and serving as the main client contact by phone and email.

You will help maintain brand image, respond to guest inquiries, and support the sales process with proposals and orders. High school diploma and at least 1 year of experience are preferred; no supervisory responsibilities are required.

Qualifications

• High school diploma or GED.
• At least 1 year of related work experience.
• No supervisory experience required.
• Strong communication and organizational skills.

Responsibilities

• General office duties to support Sales & Marketing (filing, emails, typing, copying).
• Prepare sales-related documents (proposals, contracts, banquet orders).
• Promote brand image internally and externally.
• Answer guest questions about facilities, rates, packages, events.
• Serve as the client contact by phone and email.

Skills

Office administration

Customer service

Communication skills

Education

High School Diploma or GED

Job description

POSITION SUMMARY

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.

Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.

We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.