Sales Consultant (Kannada)

Policybazaar; Bengaluru; On-site; INR 300,000 - 400,000; Full time

Job summary

Policybazaar is hiring Customer Service Executives for its Bangalore location. The role involves handling customer queries, providing accurate information about insurance products, and ensuring a seamless customer experience. Candidates must be fluent in Kannada along with good communication skills in English or Hindi. Previous customer service experience is preferred, but freshers can apply. This is a great opportunity to join a dynamic team in the insurance sector.

Qualifications

• Fluency in Kannada is mandatory.
• Good communication skills in English or Hindi.
• Basic computer knowledge is required.

Responsibilities

• Handle inbound and outbound customer calls.
• Resolve customer queries related to insurance products and services.
• Provide accurate information and guidance to customers.
• Maintain quality standards and ensure customer satisfaction.
• Update customer details and interaction records in the system.

Skills

Fluency in Kannada

Communication skills in English or Hindi

Basic computer knowledge

Education

Intermediate

Job description

Job Summary

Policybazaar is hiring Customer Service Executives for its Bangalore location. The role involves handling customer queries, providing accurate information about insurance products, and ensuring a seamless customer experience. Candidates must be fluent in Kannada along with good communication skills in English or Hindi.

Key Responsibilities

• Handle inbound and outbound customer calls
• Resolve customer queries related to insurance products and services
• Provide accurate information and guidance to customers
• Maintain quality standards and ensure customer satisfaction
• Update customer details and interaction records in the system

Eligibility Criteria

• Kannada language proficiency is mandatory
• Good communication skills
• Minimum qualification: Intermediate
• Basic computer knowledge
• Prior customer service experience is preferred (freshers can apply)