Sales Commission Analyst

Segment (Twilio); Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Okta is seeking a Commission Analyst in Bengaluru to manage bonus calculations, inquiries, reporting, and analysis. The role involves system uploads and reconciliations using Xactly, onboarding actions in Xactly, and documenting compensation processes.

You will handle cross-functional support, maintain SOX controls, and provide timely responses through a ServiceNow-based ticket system. Strong Excel skills and CRM/HRIS familiarity are essential.

Qualifications

• 1+ years of experience in a high-tech company Finance or accounting.
• Minimum 1–2 years of experience as a commissions administrator.
• BS/BA in accounting, finance, economics, or other quantitative fields.
• 3–4 years’ experience with Xactly or similar compensation tools.
• Very strong Microsoft Excel skills and passion for new technologies.
• Experience with CRM/HRIS systems like Salesforce and Workday (preferred).
• Excellent written and verbal communication skills; team player.

Responsibilities

• Prepare system uploads, calculate, and reconcile commission payouts according to monthly/quarterly cadence.
• Assist in onboarding new hires, promotions, and terminations in Xactly.
• Create, distribute and track completeness of sales compensation plans with sign-off from sales personnel.
• Serve as point of contact for commission-related questions and provide timely responses via ServiceNow tickets.
• Develop, maintain, and update tools for sales commissions reporting.
• Create and maintain documentation to manage all sales commission processes.
• Provide cross-functional support for commission-related inquiries and requests.
• Maintain internal controls to ensure SOX and policy compliance.
• Perform ad-hoc projects and requests as needed.

Skills

Xactly experience

Excel

Salesforce/Workday

Education

BS/BA in accounting, finance, economics, or quantitative field

Tools

Salesforce

Workday

Job description

Commission Analyst

This role will be responsible for bonus calculations, commission inquiries, reporting, and analysis.

Responsibilities

• Prepare system uploads, calculate, and reconcile commission payouts in accordance with Okta’s monthly/quarterly cadence.
• Assist in onboarding new hires, promotions, and terminations in Xactly.
• Create, distribute and track completeness of sales compensation plans, ensuring sign‑off from sales personnel to maintain compliance with company policies.
• Act as point of contact for all commission‑related questions and provide thorough and timely answers to sales and sales management teams, maintaining regular customer service via ServiceNow tickets.
• Develop, maintain, and update tools necessary for sales commissions reporting.
• Create and maintain documentation to effectively manage all sales commission processes.
• Provide cross‑functional support regarding commission‑related inquiries and requests.
• Maintain, document, and adhere to internal controls to ensure SOX and policy compliance.
• Perform ad‑hoc projects and requests as needed.

Qualifications

• 1+ years of high‑tech company experience (SaaS/Cloud model preferred) in Finance or accounting.
• Minimum 1‑2 years of experience as a commissions administrator.
• BS/BA in accounting, finance, economics, or other quantitative fields (preferred).
• Minimum of 3‑4 years’ experience with Xactly or similar compensation tool (highly preferred).
• Very strong Microsoft Excel skills and passion for new technologies.
• Experience with CRM/HRIS systems like Salesforce and Workday (preferred).
• Excellent written and verbal communication skills.
• Team player with a positive, "can do" attitude.

EMEA Hours: 2pm to 11pm

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding, please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process.