Sales Associate

Aditya Birla Capital Ltd.; Pune; On-site; INR 350,000 - 550,000; Full time

Job summary

Aditya Birla Housing Finance Limited in Pune is seeking a Sales Associate to identify prospective customers, explain housing finance products, and guide clients in selecting suitable loan solutions.

You will generate leads through multiple channels, nurture relationships with customers, developers, and channel partners, and support cross-selling while coordinating documentation and processing to drive disbursals and sales. Local travel within Pune is expected.

Qualifications

• Strong sales and negotiation skills to meet targets in housing finance.
• Excellent communication and interpersonal abilities with customers, developers, and partners.
• Customer service mindset to ensure borrower satisfaction and repeat business.
• Basic financial understanding to explain loan products, eligibility, and repayment.
• Good organizational and time-management skills for leads and documentation.
• Experience in housing finance or financial services sales is beneficial.
• Graduate degree; finance or sales certifications are a plus.

Responsibilities

• Identify and engage prospective customers across channels to generate leads.
• Explain housing finance products and assist clients in selecting suitable loan solutions.
• Coordinate with internal teams for application processing and documentation.
• Maintain relationships with customers, developers, and channel partners.
• Support cross-selling and up-selling of related financial products.
• Conduct market research and participate in local promotions within Pune.

Skills

Sales skills

Negotiation

Communication

Interpersonal skills

Customer service

Financial basics

Time management

Organization

Housing finance

Education

Graduate degree

Tools

CRM software

Job description

Company Description

Aditya Birla Housing Finance Limited (ABHFL), a subsidiary of Aditya Birla Capital Limited, is a fast-growing housing finance company in India focused on providing a full spectrum of housing finance solutions. Registered with the National Housing Bank as a systemically important non-deposit accepting housing finance company, ABHFL has expanded its presence to 121 branches across the country. The company offers home loans, home extension and improvement loans, plot and construction finance, loans against property, construction financing, lease rental discounting, commercial property loans, and property advisory services, helping customers own and enhance their homes. As part of the larger Aditya Birla Capital and Aditya Birla Group ecosystem, ABHFL benefits from a strong nationwide reach, extensive channel network, and the backing of a global Fortune 500 conglomerate. This environment offers team members exposure to diverse financial solutions, robust growth opportunities, and professional development in a dynamic housing finance market.

Role Description

The Sales Associate role at ABC - Aditya Birla Housing Finance Limited is a full-time, on-site position based in the Pune Division. In this role, the Sales Associate will identify and engage prospective customers, explain housing finance products, and support clients in selecting suitable loan solutions. The day-to-day responsibilities include generating leads through various channels, building and maintaining relationships with customers, developers, and channel partners, and supporting cross-selling and up-selling of related financial products. The Sales Associate will manage documentation, coordinate with internal teams for application processing, and ensure timely follow-up to drive disbursals and achieve sales targets. The role also involves market research, participation in local promotional activities, and adherence to company policies, compliance standards, and customer service guidelines.

Qualifications

• Candidates should possess strong sales and negotiation skills, with the ability to meet and exceed targets in a competitive housing finance environment.
• Candidates should possess excellent communication and interpersonal skills to engage with customers, developers, builders, and channel partners effectively.
• Candidates should possess customer service and relationship management skills to ensure a positive borrower experience and long-term client retention.
• Candidates should possess basic financial understanding and analytical skills to explain loan products, eligibility criteria, and repayment structures clearly.
• Candidates should possess good organizational and time-management skills to handle multiple leads, follow-ups, and documentation requirements efficiently.
• Relevant experience in housing finance, retail banking, or financial services sales is beneficial.
• A graduate degree in any discipline is preferred; additional certifications in finance or sales will be an advantage.
• Comfort with local travel within Pune Division and familiarity with the regional market will be beneficial.