S2P System Configuration Administrator - Senior Member Technical

Broadridge Financial Solutions; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Broadridge Financial Solutions is seeking an S2P System Administrator to configure, maintain, and enhance our Source-to-Pay systems (Coupa and/or Zycus). You will collaborate across procurement, sourcing, vendor management, and finance to translate business needs into effective configurations and ensure data integrity while supporting continuous improvement initiatives.

You will configure workflows, user roles, data fields, and integrations; provide end-user support; test changes; and maintain

Qualifications

• Education: Bachelor’s degree or equivalent experience.
• 4–6 years in System Administration, Analyst, or similar tech-support role.
• Preferred exposure: Coupa, SAP Ariba, or Zycus.

Responsibilities

• Configure and maintain Broadridge’s S2P platform to align with procurement processes.
• Collaborate with procurement, sourcing, vendor management, and finance teams on system configurations.
• Provide end-user support for Buyers and Suppliers, troubleshoot issues, and manage access.
• Ensure data integrity through uploads, updates, and validations.
• Identify and implement system enhancements to improve efficiency and UX.
• Develop and execute test plans validating configuration changes against needs.
• Maintain documentation including configurations, maps, SOPs, and user guidance.

Skills

S2P configuration

S2P maintenance

cXML integration

Data integrity

Procurement processes

Analytical mindset

Stakeholder mgmt

Education

Bachelor's degree

Tools

Coupa

Zycus

SAP Ariba

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

About Us:

Broadridge Financial Solutions, Inc. (NYSE: BR) a global Fintech leader delivering advanced communications, technology, data, and analytics solutions to clients across the financial services industry. With over $6 billion in revenues and serving clients in over 100 countries, Broadridge plays a vital role as a trusted partner to banks, broker-dealers, mutual funds, and corporate issuers, helping them operate efficiently and serve investors effectively. At Broadridge, we foster innovation, collaboration, and excellence, providing an environment where technology and talent come together to make a meaningful impact.

Job Summary:

The S2P System Administrator will be responsible for configuring, maintaining, and enhancing the Source-to-Pay (S2P) systems—particularly Coupa and/or Zycus—to align with Broadridge’s procurement and sourcing objectives. This role bridges business needs and technology, ensuring the system remains effective, compliant, and user-friendly while supporting continuous improvement initiatives.

Key Responsibilities:

• Configure and maintain Broadridge’s S2P platform to align with procurement processes—including workflows, user roles, data fields, and system integrations.
• Collaborate with procurement, sourcing, vendor management, and finance teams to translate business requirements into effective system configurations.
• Provide end-user support (Buyers, Suppliers), troubleshoot system issues, and manage access to ensure smooth operations.
• Ensure data integrity through uploads, updates, validations, and consistency monitoring.
• Identify, design, and implement system enhancements to improve process efficiency and user experience.
• Develop and execute test plans to validate configuration changes against business needs.
• Maintain comprehensive documentation, including system configurations, process maps, SOPs, and user guidance materials.
• Ensure compliance with security policies, data protection standards, and regulatory requirements.
• Liaise with software vendors (Coupa/Zycus) to resolve issues, request enhancements, and manage upgrades.
• Support change management by communicating new features, training users, and driving system adoption.
• Manage communication and training related to supplier onboarding and template/process changes.
• Support catalog management, ensuring compliance with standard processes.
• Generate reports and analytics from the S2P platform to support procurement decision-making.
• Track and manage incidents, maintaining an internal issue log and providing metrics for business reviews.

Qualifications and Experience

• Education: Bachelor’s degree or equivalent experience.
• Experience: 4 – 6 years in System Administration, Analyst, or similar technology-support role.
• Preferred System Exposure: Coupa, SAP Ariba, or Zycus.

Skills & Competencies

• Hands-on experience in configuring and maintaining S2P platforms.
• Strong understanding of procurement, sourcing, invoicing, catalog, and vendor management processes.
• Experience with cXML integration setup and troubleshooting.
• Analytical mindset with strong problem-solving and reporting skills.
• Strong communication and stakeholder management skills.
• Proficient in Microsoft Office Suite.
• Experience in process mapping, SOP creation, and change management.
• Familiarity with ERP systems and cloud-based procurement platforms.
• Project management and/or Lean Six Sigma experience a plus.
• Proven team player who thrives in a fast-paced, goal-oriented environment.

Why Join Broadridge Global Impact:

Work with a leading Fintech company shaping the future of financial technology and operations worldwide.

Innovation-Driven Environment:

Be part of an organization that embraces technology evolution, intelligent automation, and continuous improvement.

Career Growth:

Broadridge offers dynamic career pathways, professional development, and global mobility opportunities.

People First Culture:

Experience a collaborative, diverse, and inclusive workplace where ideas are valued, and contributions are recognized.

Purpose and Stability:

Join a trusted, publicly listed company with a strong purpose — powering transparency, governance, and investor confidence. We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Additional Information

Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences. Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 15,000 associates in 21 countries.

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Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.