Room Attendant - Six Senses Fort Barwara

IHG Hotels & Resorts; Salem; On-site; INR 167,000 - 234,000; Full time

Job summary

Six Senses Fort Barwara seeks a Room Attendant to maintain spotless, welcoming rooms and common areas. You will follow brand standards, assist guests with needs, and support a courteous, personalized guest experience.

The role requires a high school diploma and about two years in a hotel environment; fluent English is required. You will stock supplies, uphold sustainability and service quality, and collaborate with housekeeping to ensure readiness.

Qualifications

• High school diploma or equivalent required with hospitality schooling preferred.
• Fluent English language skills are essential for guest interactions.
• Prior hospitality experience is advantageous.

Responsibilities

• Monitor daily arrivals and coordinate with housekeeping for occupancy.
• Assist guests with special needs and ensure guest comfort.
• Stock trolley with room supplies for the shift.
• Replace supplies in rooms and maintain guest information materials.
• Maintain cleanliness and upkeep of room details and public areas.
• Provide turn-down service and restock minibar as needed.
• Adhere to Six Senses standards and guest feedback.
• Follow LQA standards and company policies.

Skills

Fluent in English

Customer service orientation

Education

High school diploma or equivalent

Hospitality diploma/degree preferred

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

POS, PMS, CRM systems

Job description

As Room Attendant, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives

Duties And Responsibilities

• Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.
• Assist guests with special needs and requirements.
• Stock supply wheel trolley with required room supplies for shift.
• Replace supplies in the rooms such as stationary folder, guest supplies, compendium, hotel brochures and information regarding hotel services and facilities.
• Remove furniture, curtains and other fixtures, which require repair, replacement, spotting, waxing or cleaning.
• Change bed linen with clean bed sheets and pillowcases as per the resort policy.
• Care for all details, the style and the overall appearance of all areas.
• Apply, use and maintain equipment with very best care and is responsible for it.
• Provide turn down service according to service standard, including re stock of minibar.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments.

Qualifications

• High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degreefrom a recognized hospitality school is preferred.
• Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.
• Fluent in English.

The above is intended to provide an overview of the role and responsibilities for a Room Attendant at Six Senses Fort Barwara. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Fort Barwara is an equal opportunity employer. This policy applies to all terms and conditions of employment.