BBWC-RM

HDFC Bank Limited; Ahmedabad District; In loco; INR 900.000 - 1.300.000; Tempo pieno

Descrizione del lavoro

HDFC Bank Limited is seeking a Relationship Manager for Business Banking Working Capital to acquire asset relationships and manage a portfolio of BBG clients with high-net-worth service standards.

The role involves achieving volumes and profitability targets, cross-selling products, and coordinating with branch teams to optimize service delivery in semi-urban and rural areas.

Competenze

• Postgraduate in Finance or CA required.
• Strong client relationship and sales acumen.
• Knowledge of banking SMEs and treasuries is a plus.

Mansioni

• Achieve targets on volumes and profitability for BBG customers; lead generation; CRM updates; cross-sell liabilities and salary accounts.
• Build relationships with internal and external customers; identify cross-sell opportunities; negotiate rates; provide daily customer service including cheque referrals, cash management, and trade transactions.

Conoscenze

Relationship management

Sales and influencing

Analytical ability

Interpersonal skills

Negotiation skills

Formazione

Postgraduate in Finance

Chartered Accountant

Descrizione del lavoro

Job Title

Relationship Manager - Business Banking Working Capital (RM-BBWC)

Role Description

Relationship Manager - Business Banking Working Capital (RM-BBWC)

Business Unit

Business Banking Working Capital

Reporting To

Cluster Head

Job Function and Role Type

Sales, Individual Contributor, Travel Required: Extensive in semi-urban/rural areas, moderate in metros/urban areas.

Job Purpose

Acquire new asset relationships through various channels and manage a portfolio of 30-40 BBG relationships. Maintain high-net-worth relationship management to deliver quality service and achieve business objectives.

Key Responsibilities

• Achieve business targets on volumes and profitability for BBG customers; Generate leads through branch interaction, update CRM, and ensure lead conversion; Identify potential customers, enhance product penetration, and strategize with branch teams; Conduct structured client calls, update CRM, and assign tasks to departments; Review portfolio performance with product groups and supervisors monthly; Ensure documentation pre- and post-disbursement and cross-sell liabilities, corporate salary accounts, and other products.
• Build relationships with internal and external customers to ensure satisfaction; Prepare customer profiles, identify cross-sell opportunities, and resolve queries; Negotiate rates and charges with customers; Provide daily customer service, including cheque referrals, cash management, and trade transactions.

Education

Postgraduate in Finance or Chartered Accountant.

Certifications

None specified.

Key Competencies

• Relationship management
• sales and influencing
• analytical ability
• interpersonal and negotiation skills
• understanding of banking and SME sectors.

Major Stakeholders

Customers, credit underwriting team, branch banking team, operations, treasury, legal and audit, and other cross-functional teams.