Risk Manager

HSBC Global Services Limited; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

HSBC Global Services Limited in Hyderabad seeks a Risk Manager to support Fraud/Disputes Operations with risk-informed analysis and governance. You will help design controls, coordinate remediation, and promote HSBC risk standards across the function.

The role requires a solid background in operational risk, fraud/disputes processes, and strong stakeholder management. Proficiency with HELIOS and Audit management experience are advantageous. This is an on-site opportunity in Hyderabad.

Qualifications

• Bachelor's degree required with 2–5 years in Fraud/Disputes Operations.
• Strong knowledge of internal controls and risk management.
• Experience with audit processes desirable.

Responsibilities

• Helping develop and maintain capability to provide Fraud/Disputes Operations with insightful analysis and prioritization of relevant information to support business risk decisions.
• Working with the lead for Fraud/Disputes Operations to implement improved end-to-end control design.
• Ensuring risk and control standards are incorporated into the design of new processes and influencing the design of automated and manual controls along with introducing robust governance within Fraud/Disputes to ensure visibility of issues, actions, and ownership.
• Supporting the development and execution of a controls testing strategy that is complete, comprehensive and robust, providing material for analysis and oversight by Risk Stewards.
• Advising stakeholders to ensure new developments/changes have appropriate controls built in from commencement.
• Reviewing internal and external trigger events; analyzing root causes and partnering with Operations/Technology to implement sustainable remediation.
• Promoting adherence to HSBC Group standards and contributing to a strong risk and controls culture across Fraud/Disputes Operations.
• Developing and monitoring risk remediation program activities to ensure delivery progress and “path to green"

Skills

Operational risk management

Risk taxonomy

Audit management

Stakeholder engagement

Education

Bachelor's Degree

Tools

HELIOS

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Risk Manager

In this role, you will:

• Helping develop and maintain capability to provide Fraud/Disputes Operations with insightful analysis and prioritization of relevant information to support business risk decisions.
• Working with the lead for Fraud/Disputes Operations to implement improved end-to-end control design.
• Ensuring risk and control standards are incorporated into the design of new processes and influencing the design of automated and manual controls along with introducing robust governance within Fraud/Disputes to ensure visibility of issues, actions, and ownership.
• Supporting the development and execution of a controls testing strategy that is complete, comprehensive and robust, providing material for analysis and oversight by Risk Stewards.
• Advising stakeholders to ensure new developments/changes have appropriate controls built in from commencement.
• Reviewing internal and external trigger events; analyzing root causes and partnering with Operations/Technology to implement sustainable remediation.
• Promoting adherence to HSBC Group standards and contributing to a strong risk and controls culture across Fraud/Disputes Operations.
• Developing and monitoring risk remediation program activities to ensure delivery progress and “path to green"

To be successful, you will:

• Strong knowledge of operational risk management and relevant risk taxonomies impacting Fraud/Disputes Operations – Essential
• Bachelors Degree along with 2-5 years in Fraud/ Disputes Operations
• Strong knowledge of the Audit Management process (audit management experience desirable).
• Strong knowledge of internal control standards and operational risk best practices, including the ability to assess risk trends.
• Proficiency with HELIOS.
• Previous experience in Risk Management and/or audit roles (added advantage).
• Strong relationship-building, influencing and negotiation with senior management and internal teams.
• Sound judgement and decision-making that protects HSBC values, reputation and business outcomes.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected, and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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