Risk Analytics - Process Mining - Senior

EY; Thiruvananthapuram; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

EY seeks a Senior Analyst to lead end-to-end process mining, ETL/data engineering, and dashboarding across P2P, O2C, AP/AR, logistics and operations. The role expands to low-code analytics, predictive analytics and AI-driven insights for scalable decision support.

The candidate will design data models, build data pipelines, and develop actionable visuals using Power BI, Tableau, or Qlik, while collaborating with finance, IT and operations to optimize processes and drive digital transformation.

Qualifications

• Experience in end-to-end process mining and analytics projects.
• Strong SQL, Python, and ETL tooling skills.
• Ability to design and interpret dashboards using BI tools.
• Knowledge of event logs, process models, and KPI design.
• Cross-functional collaboration with finance, supply chain, IT and operations.

Responsibilities

• Build and enhance process mining data models using Celonis, Signavio, MPM/MPMx.
• Design, transform, and optimize data pipelines with SQL, Python and ETL tools.
• Develop front-end process dashboards to track cycle time, delays, aging and SLA adherence.
• Conduct root-cause analysis to identify bottlenecks and recommend actions.
• Create interactive dashboards with Power BI, Tableau or Qlik for process metrics.
• Identify opportunities for automation (RPA/AI) from mining outputs.
• Collaborate with cross-functional teams to deliver analytics deliverables.

Skills

Process Mining

Data Engineering

Visualization

Automation

Domain Knowledge

Education

Bachelor’s degree in CS or related

Master’s degree preferred

BE/BTech

MCA

Tools

Celonis

Signavio

MPMx/MPM

SQL

Python

Alteryx

Knime

SAP B1/ECC

Tableau

Power BI

Qlik

UI Path

Automation Anywhere

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Process Mining, Low-Code Analytics & AI/Predictive

Experience:

3-5 years

Role Summary

The Senior Analyst will support end-to-end process mining, ETL/data engineering, dashboarding, and process optimization initiatives across P2P, O2C, AP/AR, logistics, and operational processes. The role also expands to supporting analytics using low-code platforms and data visualization to enable scalable insights and performance tracking, while also contributing to predictive analytics and AI-driven use cases for advanced process insights and decision-making.

Key Responsibilities

• Build and enhance process and task mining data models using Celonis, SAP Signavio, MPM/MPMx, including case creation, event logs, activity mapping, conformance checks, and KPI modelling.
• Design, transform, and optimize data pipelines using SQL, Python, ETL (Alteryx, Knime), SAP B1/SAP ECC).
• Develop front-end process dashboards to track metrics such as cycle time, rework, GRN delays, invoice mismatches, AR aging, DSO, delivery delays etc.
• Support process optimization initiatives by conducting root-cause analysis, identifying bottlenecks/sources of inefficiency, and recommending corrective actions.
• Design and build interactive dashboards and visualizations using Power BI, Tableau, or Qlik to track process metrics such as cycle time, rework, delays, aging, and SLA adherence
• Identify opportunities for process optimization and automation (RPA/AI-enabled) based on mining and analytics outputs
• Collaborate with cross-functional teams (finance, supply chain, IT, operations) to drive timely completion of analytics deliverables.
• Contribute to digital transformation and process intelligence initiatives through data-driven insights

Required Skills & Tools

• Process Mining: Celonis, Signavio, MPM/MPMx
• Data Engineering: SQL, Python, ETL tools (Knime, Alteryx), SAP data modelling
• Visualization: Tableau, Power BI, Qlik
• Automation: Exposure to RPA tools (UI Path, Automation Anywhere), ML-assisted solutions
• Process Documentation: BPMN, Visio, ARIS
• Domain Knowledge: P2P, O2C, AR/AP, logistics, telecom services, vendor management, ITSM
• Strong understanding of event logs, process models, conformance analysis, and KPI design

Preferred Experience

• Experience in process mining and task mining implementations or analytics projects
• Experience developing dashboards and process performance reporting solutions
• Exposure to low-code analytics platforms for workflow development and data preparation
• Basic exposure to predictive analytics / AI use cases in business processes
• Internal Audit and Risk experience is highly preferred.

To qualify for the role, you must have:

• Bachelor’s degree in computer science or related discipline; master’s degree preferred.
• 3-6 years of relevant experience Business process Mining, task mining.

What We Look For

• Working collaboratively in a team environment
• Excellent oral and written communication skills
• High attention to detail, particularly in risk, data accuracy, and control-oriented contexts.
• Strong analytical and problem-solving skills
• BE, BTech, MCA degree required.

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