RIS Automation Solution Architect Associate Manager

Accenture; Bengaluru; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

Accenture is seeking an Automation Architect to drive end-to-end AI-powered automation solutions across client ecosystems, leveraging Claude, OpenAI and Google Gemini. You will lead architecture for ERP/ITSM/CRM integrations within agile delivery models.

The role requires 7+ years in IT with AI/genAI experience and 2+ years in technical leadership, plus strong knowledge of RAG pipelines and multi-agent orchestration.

Qualifications

• 7+ years in IT with AI/genAI automation delivery experience.
• 2+ years as Technical Lead/Solution Architect on AI programmes.
• Understand multi-agent orchestration, RAG pipelines and LLM-integrated workflows.
• Design/integrate automation using RPA/Gen AI/Agentic AI with ERP/ITSM/CRM.
• Cloud proficiency and relevant CSP certifications preferred.
• Prompt engineering or Generative AI certifications are an advantage.

Responsibilities

• Lead client conversations and internal engineering discussions for complex automation requirements.
• Provide technical solutions for client PoCs; plan, gather requirements, and manage Gen AI/Agentic AI solutions.
• Coordinate with technical teams for deployments, tests, and product enhancements; ensure governance against baselines.

Skills

AI architecture

Gen AI

RPA

Agentic AI

LLM workflows

Cloud platforms

ERP integration

Agile DevOps

Leadership

Multi-agent orchestration

Education

Engineering Bachelor’s degree

Masters in Management

Tools

Anthropic Claude

OpenAI

Google Gemini

Dynatrace

Datadog

ServiceNow

AWS

Azure

GCP

Job description

Project Role Description: Automation Architect should be able to drive/design/solution end-to-end AI-powered automation solutions leveraging Generative AI and Agentic AI Technologies across client ecosystems (Claude, OpenAI, Google Gemini) for External & Internal Accenture stakeholders. Must have skills: 1. Overall 7+ years of experience in IT Industry with extensive experience in delivering/architecting AI, Gen AI, and Agentic AI automation solutions across Application Maintenance / Application Development/ System Integration/Transformation engagements. 2. 2+ Years of experience leading teams as Technical Lead/Solution Architect on AI-led automation programmes. 3. Ability to understand & architect multi-agent orchestration frameworks, RAG pipelines, and LLM-integrated automation workflows leveraging modern architecture principles. 4. Design, develop and architect automation solutions using RPA/AI/Gen AI/Agentic AI platforms (Anthropic Claude, OpenAI, Google Gemini), integrated with enterprise systems i.e. ERP, ITSM, CRM and Cloud platforms (AWS/Azure/GCP), leveraging modern delivery methods i.e. Agile, DevOps etc. 5. Industry domain exposure in Financial Services, Retail & CPG, Life Sciences, Aerospace/Manufacturing, or Managed Services/AMS. 6. Understanding of Integration Architectures, Observability/AIOps Architectures (Dynatrace, Datadog, ServiceNow), and Data/RAG Architectures. Good to Have skills: 7. Experience in solution architecting in shaping/responding RFP & RFI Pursuits, including Techno-Functional & Commercial aspects of the solution. 8. Cloud Certification in any CSP i.e. AWS/Azure/GCP. 9. Prompt Engineering, AI/ML Technical Certifications, Industry SME knowledge, or Generative AI Platform certifications are good to have skills. Key Responsibilities: 10. Lead client conversations & internal engineering discussions for solutioning complex automation requirements and reusable asset/accelerator development. 11. Provide technical solutions for client Proof of Concepts; plan the overall pursuit, gather requirements, execute and manage Gen AI/Agentic AI automation solutions in response to a Client Request/RFP/Delivery Optimization initiative. 12. Co-ordinate & work with technical teams for client deployments, automation pipeline testing, and product enhancements; govern delivery against approved architecture baselines. Professional Attributes: 7-12 years of experience in IT industry experience in technology consulting/Application Services, system integration, outsourcing, or cloud advisory services. Outstanding interpersonal/communication skills, strong articulation capability, ability to influence and build relationships with clients and key stakeholders; structured, issue-based problem-solving approach. Ability to understand client business and technology drivers — business-IT alignment, AI/automation operating model, and sourcing model dimensions. In-depth expertise and prior experience; ITIL/PMP/TOGAF/Generative AI certifications preferable. Educational Qualification: Engineering Bachelor’s degree from premier Tier-1/2 institute / Masters / Diploma in Management.

TBD

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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