RIS Automation Solution Architect Senior Manager

Accenture; Mumbai; On-site; INR 2,800,000 - 5,000,000; Full time

Job summary

Accenture is seeking an Automation Architect to drive end-to-end AI-powered automation solutions leveraging Generative AI and Agentic AI technologies across client ecosystems. The role spans architecture, design, orchestration, and delivery of Gen AI/Agentic AI automation with ERP/ITSM/CRM integrations across cloud platforms.

The candidate should have 7–12 years in IT, strong leadership experience, and a deep understanding of multi-agent orchestration, RAG pipelines, and observability.

Qualifications

• 7+ years of IT experience delivering AI/GenAI automation solutions.
• 2+ years leading teams as Technical Lead or Solution Architect on AI-led automation programmes.
• Ability to design multi-agent architectures, RAG pipelines, and LLM-driven workflows.
• Experience integrating automation with ERP/ITSM/CRM and cloud platforms (AWS/Azure/GCP).
• Industry exposure in Financial Services, Retail/CPG, Life Sciences, Aerospace/Manufacturing, or AMS.
• Understanding of integration architectures and Observability/AIOps.
• Cloud certifications in AWS/Azure/GCP and related GenAI certifications are desirable.

Responsibilities

• Lead client conversations and internal engineering discussions for solutioning complex automation requirements.
• Provide technical solutions for client Proof of Concepts; plan the overall pursuit and manage Gen AI/Agentic AI automation solutions.
• Coordinate work with technical teams for client deployments, automation pipeline testing, and product enhancements; govern delivery against approved architecture baselines.

Skills

AI/GenAI

Team Leadership

Architectural Design

RAG pipelines

LLM Integration

Cloud platforms

Domain knowledge

Agile/DevOps

Observability/AIOps

Multi-agent orchestration

Education

Engineering Bachelor's

Tools

Anthropic Claude

OpenAI

Google Gemini

AWS

Azure

GCP

Job description

Project Role Description

Automation Architect should be able to drive/design/solution end-to-end AI-powered automation solutions leveraging Generative AI and Agentic AI Technologies across client ecosystems (Claude, OpenAI, Google Gemini) for External Internal Accenture stakeholders.

Must have skills

• Overall 7+ years of experience in IT Industry with extensive experience in delivering/architecting AI, Gen AI, and Agentic AI automation solutions across Application Maintenance / Application Development/ System Integration/Transformation engagements.
• 2+ Years of experience leading teams as Technical Lead/Solution Architect on AI-led automation programmes.
• Ability to understand architect multi-agent orchestration frameworks, RAG pipelines, and LLM-integrated automation workflows leveraging modern architecture principles.
• Design, develop and architect automation solutions using RPA/AI/Gen AI/Agentic AI platforms (Anthropic Claude, OpenAI, Google Gemini), integrated with enterprise systems i.e. ERP, ITSM, CRM and Cloud platforms (AWS/Azure/GCP), leveraging modern delivery methods i.e. Agile, DevOps etc.
• Industry domain exposure in Financial Services, Retail CPG, Life Sciences, Aerospace/Manufacturing, or Managed Services/AMS.
• Understanding of Integration Architectures, Observability/AIOps Architectures (Dynatrace, Datadog, ServiceNow), and Data/RAG Architectures.

Good to Have skills

• Experience in solution architecting in shaping/responding RFP RFI Pursuits, including Techno-Functional Commercial aspects of the solution.
• Cloud Certification in any CSP i.e. AWS/Azure/GCP.
• Prompt Engineering, AI/ML Technical Certifications, Industry SME knowledge, or Generative AI Platform certifications are good to have skills.

Key Responsibilities

• Lead client conversations internal engineering discussions for solutioning complex automation requirements and reusable asset/accelerator development.
• Provide technical solutions for client Proof of Concepts; plan the overall pursuit, gather requirements, execute and manage Gen AI/Agentic AI automation solutions in response to a Client Request/RFP/Delivery Optimization initiative.
• Co-ordinate work with technical teams for client deployments, automation pipeline testing, and product enhancements; govern delivery against approved architecture baselines.

Professional Attributes

7-12 years of experience in IT industry experience in technology consulting/Application Services, system integration, outsourcing, or cloud advisory services.

Outstanding interpersonal/communication skills, strong articulation capability, ability to influence and build relationships with clients and key stakeholders; structured, issue-based problem-solving approach.

Ability to understand client business and technology drivers business-IT alignment, AI/automation operating model, and sourcing model dimensions.

In-depth expertise and prior experience; ITIL/PMP/TOGAF/Generative AI certifications preferable.

Educational Qualification

Engineering Bachelor''s degree from premier Tier-1/2 institute / Masters / Diploma in Management.

Qualification

TBD