Retail Store Manager

Kaabil; Davanagere; On-site; INR 279,000 - 502,200; Full time

Job summary

Kaabil in Davanagere, Karnataka, seeks a hands-on Showroom Manager to oversee daily operations, drive sales, and train a motivated team. You will help customers select mattresses, resolve issues, and maintain an inviting showroom environment.

Responsibilities include inventory control, data accuracy in CRM, and coordinating promotions with marketing. Strong leadership and customer service skills are essential for success in this role.

Qualifications

• Experience managing showroom operations and teams.
• Ability to train and motivate sales staff to meet targets.
• Strong communication and problem-solving skills, with customer-focused mindset.

Responsibilities

• Managed daily showroom operations, including inventory, displays, and staff schedules.
• Lead, train, and motivate the sales team to meet or exceed targets.
• Monitors sales performance and implement strategies to improve revenue.
• Assist customers in choosing mattresses and sleep solutions that fit their needs.
• Handle customer queries, complaints, and special requests professionally.
• Ensures showroom is clean, organized, and visually appealing at all times.
• Track stock levels and coordinate with warehouse/logistics for timely replenishment.
• Implement promotional campaigns and seasonal sales strategies.
• Maintain accurate customer and sales records in CRM systems.
• Provide regular reports to senior management on sales, performance, and showroom activities.
• Educate customers about mattress features, materials, warranty, and care tips.
• Identify upselling and cross-selling opportunities (pillows, accessories, beds).
• Collect customer feedback to improve products and services.
• Follow up post-sale to ensure customer satisfaction and repeat business.
• Coordinate with marketing team for in-store events, demos, or campaigns.

Skills

Sales leadership

Customer service

CRM

Inventory management

Staff scheduling

Communication

Tools

CRM software

Job description

Key Responsibilities:

• Managed daily showroom operations, including inventory, displays, and staff schedules.
• Lead, train, and motivate the sales team to meet or exceed targets.
• Monitors sales performance and implement strategies to improve revenue.
• Assist customers in choosing mattresses and sleep solutions that fit their needs.
• Handle customer queries, complaints, and special requests professionally.
• Ensures showroom is clean, organized, and visually appealing at all times.
• Track stock levels and coordinate with warehouse/logistics for timely replenishment.
• Implement promotional campaigns and seasonal sales strategies.
• Maintain accurate customer and sales records in CRM systems.
• Provide regular reports to senior management on sales, performance, and showroom activities.

Additional Responsibilities:

• Educate customers about mattress features, materials, warranty, and care tips.
• Identify upselling and cross‑selling opportunities (pillows, accessories, beds).
• Collect customer feedback to improve products and services.
• Follow up post‑sale to ensure customer satisfaction and repeat business.
• Coordinate with marketing team for in‑store events, demos, or campaigns.