Retail Sales Manager (Good English communication)

Essvee Services; New Delhi; On-site; INR 335,000 - 558,000; Full time

Job summary

Essvee Services is seeking a Luxury Retail Sales Executive for the Greater Kailash, Delhi area. The ideal candidate will deliver an exceptional luxury shopping experience to premium clientele, including NRI and HNI customers.

You will attend to walk-in clients, recommend products, maintain premium store presentation, and work with the team to achieve sales targets while upholding high service standards.

Qualifications

• Experience in luxury retail and handling premium clientele.
• Excellent spoken English and strong communication.
• Willingness to work at Greater Kailash, Delhi location.

Responsibilities

• Attend walk-in customers and provide personalized product recommendations.
• Handle premium clientele including NRI and HNI customers.
• Build customer relationships and ensure high level of customer satisfaction.
• Understand customer requirements and recommend suitable products based on their preferences.
• Achieve sales targets and contribute to overall store performance.
• Maintain premium store presentation, product displays, and visual merchandising standards.
• Follow up with clients regarding enquiries, purchases, and repeat business.
• Coordinate with the store team to ensure smooth day-to-day retail operations.

Skills

Excellent communication

Interpersonal skills

Customer orientation

Negotiation

Job description

Luxury Retail Sales,Excellent Communication || Greater Kailash, New Delhi || 3-5 years || Upto 50k Max || Ritu - 9990744966

Location: Greater Kailash, New Delhi

Experience: 3-5 Years

Industry: Premium Retail / Lifestyle / Home Dcor

We are looking for a well-groomed and customer-oriented Luxury Retail Sales Executive with excellent communication and interpersonal skills. The candidate should have experience handling premium clientele, including NRI and high-net-worth individual (HNI) customers, while delivering an exceptional luxury shopping experience.

Key Responsibilities:

• Attend to walk-in customers and provide personalized product recommendations.
• Handle premium clientele, including NRI and HNI customers, with professionalism.
• Build strong customer relationships and ensure a high level of customer satisfaction.
• Understand customer requirements and recommend suitable products based on their preferences.
• Achieve sales targets and contribute to overall store performance.
• Maintain premium store presentation, product displays, and visual merchandising standards.
• Follow up with clients regarding enquiries, purchases, and repeat business.
• Coordinate with the store team to ensure smooth day-to-day retail operations.

Candidate Requirements:

• 25 years of experience in luxury retail, premium showroom sales, or high-end customer service.
• Excellent spoken English and strong communication skills; confidence in interacting with NRI clients is essential.
• Experience handling HNI, NRI, and premium clientele will be preferred.
• Well-groomed, presentable, and customer-focused personality.
• Strong interpersonal, negotiation, and relationship-building skills.
• Willingness to work from the Greater Kailash, Delhi location.

Preferred Industry:

Luxury Retail, Premium Lifestyle, Luxury Furniture, Interior & Home Dcor, Jewellery, Fashion, or High-End Showrooms.