Retail Hair Coach (Customer Experience)

Tatvartha Health; Pune District, Mumbai, Bengaluru; On-site; INR 300,000 - 560,000; Full time

Job summary

Tatvartha Health is seeking a dedicated Customer Success professional in Pune to enhance customer experience and drive operational excellence. You will craft and refine customer journeys, collaborate with cross-functional teams, and contribute to service improvements that impact retention and satisfaction.

The role focuses on delivering exceptional service, strengthening handling skills, and mapping experiences across the customer lifecycle to optimize outcomes in a dynamic healthcare setting.

Qualifications

• UG: Any Graduate.

Responsibilities

• Improve customer experience through exceptional service.
• Enhance customer handling skills within operations.
• Develop customer journey maps for optimal experiences.

Skills

Customer service

Operations

Education

Any Graduate

Job description

Responsibilities

• Improve customer experience through exceptional service
• Enhance customer handling skills within operations
• Develop customer journey maps for optimal experiences

Role Category

Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills