Retail Department Manager - Nike (Mumbai)

Kayavlon Impex Pvt. Ltd; Mumbai; On-site; INR 350,000 - 650,000; Full time

Job summary

Nike seeks a Store Coach in Mumbai's newer Dahisar store to lead daily activities, sales and service in a defined area. You will coach associates, maintain visual standards, and relay promotional event details to maximise outcomes.

You will support the Nike Head Coach and store leadership, driving a premium consumer and employee experience while preserving brand standards. English communication and weekend/evening availability are required.

Qualifications

• Bachelor’s Degree and 3 years’ retail experience, or 4 years’ retail experience in lieu of a degree.
• Minimum 1 year’s management experience.
• Demonstrable experience in retail management, including coaching and mentoring people.
• Ability to communicate in English.
• Ability to use retail business systems and Microsoft Office.
• Ability to work weekends, evenings and holidays as needed.

Responsibilities

• Manage all daily activities in a specific area of the store, including selling and service.
• Lead, coach, drive and inspire associates within a designated area.
• Execute and maintain visual merchandising and selling floor standards.
• Communicate promotional event information to maximise event results.
• Identify issues and opportunities based on selling and customer feedback.
• Assist the Store Manager in delivering a premium consumer and employee experience.

Skills

People management

Customer service

English communication

Team leadership

Education

Bachelor’s degree

Tools

Retail POS systems

Microsoft Office

Job description

WHO ARE WE LOOKING FOR?

As the Nike Store Coach (Department Manager for Operations or Consumer Experience), your mission will be to create an environment that will provide a premium consumer and employee experience and implementing/executing programmes to drive business results. This position is based in our new store in Dahisar.

WHAT WILL YOU WORK ON?

As our Nike Store Coach, you will manage all daily activities in a specific area of the store, including selling and service. You will lead, coach, drive and inspire associates within a designated area. You will be executing and maintaining visual merchandising and selling floor standards. You will communicate promotional event information to maximise the results of each event. You will identify issues and opportunities based on selling and customer feedback. You will also assist the Store Manager (Nike Head Coach) in delivering a premium consumer and employee experience

WHAT YOU BRING

• A Bachelor's Degree and 3 years’ retail experience, or 4 years’ retail experience in lieu of a degree
• A minimum of 1 year’s management experience
• Demonstrable experience in retail management, including experience in coaching and mentoring people
• Ability to communicate in English
• Ability to use retail business systems and Microsoft Office
• Ability to work weekends, evenings and holidays as needed

*Please note that no relocation package will be provided.

Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.

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