Retail Associate - Nike, Mumbai (Dahisar)

Kayavlon Impex Pvt. Ltd; Mumbai; On-site; INR 201,000 - 268,000; Full time

Job summary

Kayavlon Impex Pvt. Ltd in Dahisar, Mumbai is seeking a Nike Direct Athlete (Retail Associate) to deliver premium service and support store operations. You will engage customers, learn service, stock, and visual presentation duties, and assist with daily retail tasks while supporting a great store team.

Candidates should have completed secondary school, strong English communication, and be able to multitask in a fast-paced retail environment. Flexible hours and team collaboration are required.

Qualifications

• Must have completed a secondary school qualification.
• Able to perform basic math functions.
• Able to effectively communicate in verbal and written English.
• One or more years of customer service and/or retail experience preferred.
• Please note that relocation package is not provided.

Responsibilities

• Provide world-class service to customers and learn all store Athlete roles such as Service, Visual Presentation, and Stockroom.
• Operate cash registers for regular transactions and assist with shipping/receiving duties.
• Stock the floor, maintain visual displays, and perform cleaning duties as needed.
• Develop positive relationships with customers and teammates and participate in store events.

Skills

Customer service

English proficiency

Teamwork

Education

Secondary school qualification

Job description

WHO ARE WE LOOKING FOR?

Work Hard. Play Hard.

You're a natural leader, a motivator and always up for a challenge. Nike is looking for the next Athlete (Retail Associate) to join our new team in Dahisar, Mumbai. Positions open include back-of-house (stock) and front-of-house associates.

Are you ready?

As a Nike Direct Athlete, you provide world-class service to the consumer using the four service principles:

KNOW: Build an authentic connection with consumers by getting to know them to guide their journey.

EQUIP: Credible Athletes equip consumers through product and service knowledge and expertise.

ENGAGE: Connect with consumers by inviting them to engage with Nike.

INSPIRE: Inspire by creating an emotional connection to the brand between the consumer and Nike.

WHAT WILL YOU WORK ON?

As a Nike Direct Athlete, you are passionate about Nike products and services. You will demonstrate enthusiasm and eagerness to learn the fundamentals of all store Athlete roles, including but not limited to Service, Visual Presentation, and Stockroom. You will deliver the best possible service and attention to all consumers. Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning. You will develop positive relationships with consumers and teammates and be an active member of the store community by attending and supporting store events. You will model reliability and flexibility by being able to work varied hours and days to meet the needs of the business. You will maintain knowledge of various store departments and be available to operate the cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.

WHAT YOU BRING

Must have completed a secondary school qualification

Able to perform basic math functions, including addition, subtraction, multiplication, and division

Able to effectively communicate in verbal and written English

Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time

Able to accomplish multiple tasks in a fast-paced environment

Able to work effectively with others in a team-oriented environment and provide excellent customer service

One or more years of customer service and/or retail experience preferred

*Please note that relocation package is not provided.

Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.

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