Retail Agri - Relationship Manager - Dairy - Patan

Hdfc Bank; Patan District; On-site; INR 400,000 - 600,000; Full time

Job summary

Hdfc Bank is seeking a field-based Relationship Executive to drive acquisition, enhancement and retention of customers in the dairy and supply chain sector across Gujarat. You will be the dedicated point of contact for farmers, dairy societies and rural traders, delivering banking solutions and capacity-building support.

Key duties include sourcing business from dairy societies, farmers and co-operatives; building and maintaining relationships; guiding BCs and educating farmers on banking tools

Job description

Job Purpose

Acquisition, enhancement and retention of customers by providing best possible services and being the dedicated point of contact for customers of dairy and supply chain sector.

Job Responsibilities(JR)

Sourcing and Business Generation

• Business scoping of geographical market for farming and rural community
• Sourcing proposals from Dairy Societies/individual farmers/Co-operative societies/Rural Mandis & Markets/Kissan Clubs/ Farmer Producer Organizations etc.
• Conducting marketing activities for generating new business
• Guidance to Business correspondent for new business sourcing
• To ensure that productivity benchmarks are achieved

Relationship Building and Maintenance

• To liaison with new and existing customers for relationships.
• To be in touch with dairy Societies/Dairy farmers/ agro centers /rural mandis/Rural markets/Kisan clubs for maintaining and deepening existing relationships.
• To be in touch with the business Correspondent supervisors for BC monitoring
• Addressing complaints received from customers within stipulated TAT.

Farmer Education and Capacity Building

• To conduct farmer meetings for dairy societies and other supply chain companies and educate farmers on various products offered by bank
• To make farmers aware of various aspects of banking and keep them informed about tools and technology for improving farm production.