Retail Agri - Relationship Manager - Dairy - Gandhinagar

Hdfc Bank; Gandhinagar; On-site; INR 250,000 - 360,000; Full time

Job summary

Hdfc Bank in Gujarat is seeking a field-based role to drive acquisition, enhancement and retention of customers in the dairy and supply chain sector, serving as the dedicated point of contact for farmers and dairy societies.

You will source new business from dairy societies, farmers, rural markets and Kissan clubs, build and deepen relationships, guide business correspondents, and educate farmers on banking products and tools to improve farm production.

Responsibilities

• Sourcing and Business Generation: Business scoping of geographical market for farming and rural community
• Sourcing proposals from Dairy Societies/individual farmers/Co-operative societies/Rural Mandis & Markets/Kissan Clubs/ Farmer Producer Organizations etc.
• Conducting marketing activities for generating new business
• Guidance to Business correspondent for new business sourcing
• To ensure that productivity benchmarks are achieved
• Relationship Building and Maintenance: To liaison with new and existing customers for relationships.
• To be in touch with dairy Societies/Dairy farmers/ agro centers /rural mandis/Rural markets/Kisan clubs for maintaining and deepening existing relationships.
• To be in touch with the business Correspondent supervisors for BC monitoring
• Addressing complaints received from customers within stipulated TAT.
• Farmer Education and Capacity Building: To conduct farmer meetings for dairy societies and other supply chain companies and educate farmers on various products offered by bank
• To make farmers aware of various aspects of banking and keep them informed about tools and technology for improving farm production.

Job description

Job Purpose

Acquisition, enhancement and retention of customers by providing best possible services and being the dedicated point of contact for customers of dairy and supply chain sector.

Job Responsibilities(JR)

Sourcing and Business Generation

• Business scoping of geographical market for farming and rural community
• Sourcing proposals from Dairy Societies/individual farmers/Co-operative societies/Rural Mandis & Markets/Kissan Clubs/ Farmer Producer Organizations etc.
• Conducting marketing activities for generating new business
• Guidance to Business correspondent for new business sourcing
• To ensure that productivity benchmarks are achieved

Relationship Building and Maintenance

• To liaison with new and existing customers for relationships.
• To be in touch with dairy Societies/Dairy farmers/ agro centers /rural mandis/Rural markets/Kisan clubs for maintaining and deepening existing relationships.
• To be in touch with the business Correspondent supervisors for BC monitoring
• Addressing complaints received from customers within stipulated TAT.

Farmer Education and Capacity Building

• To conduct farmer meetings for dairy societies and other supply chain companies and educate farmers on various products offered by bank
• To make farmers aware of various aspects of banking and keep them informed about tools and technology for improving farm production.