Residence & Property Manager

Infraprime Logistics Technologies; Gurugram District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Infraprime Logistics Technologies in Gurgaon seeks an experienced private estate/household manager to run luxury residences and a growing property portfolio.

You will supervise 5+ staff, manage budgets over Rs 50 lakh annually, coordinate with vendors, ensure compliance with RERA, taxation, leases, and maintain meticulous records. Weekly site visits across Gurgaon; fluent English and Hindi required; own car.

Qualifications

• 5+ years in luxury hospitality operations or 3+ years as private household/estate manager
• Experience with possession, leasing, or landlord portfolio management
• Working knowledge of Haryana property paperwork: RERA, registration, stamp duty, mutation, lease deed, society NOC, property tax, TDS on rent
• Managed a team of 5+ and a budget of Rs 50 lakh+ per year
• Fluent English and Hindi; strong written communication
• Proficient in Excel/Google Sheets for ledgers, rent trackers and inventory
• Owns a car with valid driving licence and weekly site visits across Gurgaon

Responsibilities

• Staff management for housekeeping, kitchens, and drivers with SOPs and reviews
• Maintenance and asset care for HVAC, water, home automation, lighting, appliances; log services
• Finish-care governance for high-end finishes and scheduling professional cleaning
• Vendor and procurement management with three-quote rule and monthly ledger
• Security and access management, visitor logs, CCTV, HR background checks
• Household operations: inventory, events up to 12 guests, travel packing
• Family logistics: shared calendar, liaison with service providers, daily driver briefing
• Emergency readiness: first-aid, fire drills, doctor/hospital contacts, escalation protocol
• Possession of under-construction units: track milestones, inspections, snag list
• Leasing and tenant management: property prep, brokers, tenant screening, lease deeds, rent
• Upkeep of other properties: monthly inspections, caretaking, society dues, AMCs
• Compliance and records: property files, insurance, TDS, HRERA prep
• Portfolio reporting: monthly dashboard with status and recommendations

Skills

Luxury hospitality operations

Estate management

Team leadership

Budget management

Fluent English

Fluent Hindi

Excel/Google Sheets

Driver's license

Tools

Excel

Google Sheets

Job description

Role & responsibilities

A. Trump Tower residence (about 80% of time)

1. Staff management roster, leave, daily task allocation and weekly review of housekeeping, kitchen and driver staff; maintain written SOPs for every recurring task; conduct monthly one-on-ones and quarterly reviews.

2. Maintenance and asset care preventive maintenance calendar for HVAC, water purification, home automation, lighting (Flos, Klove Studio fixtures), appliances and the concealed ceiling fans; log every service visit; hold warranty files and vendor AMCs; coordinate with Trump Tower / Tribeca facility management and the RWA.

3. Finish-care governance own the care manual for Araish lime plaster, hand-painted linen wallcovering, travertine, brushed brass, oak, Jaipur Rugs wool and Minotti/Molteni upholstery; schedule professional deep-cleaning (rug cleaning twice a year, upholstery once a year); no new cleaning product enters the home without manager approval.

4. Vendor and procurement management grocery, consumables, florist, laundry, pest control, pool/gym liaison; three-quote rule above Rs 25,000; monthly reconciled household ledger submitted by the 3rd of each month with receipts.

5. Security and access manage domestic-staff gate passes, visitor logs, key and smart-lock codes, CCTV review; enforce no-photography rule inside the home; coordinate background checks with HR for any temporary worker.

6. Household operations inventory of linen, crockery, wine, pantry and child supplies with reorder levels; guest and event readiness (dinners for up to 12, children's parties); travel packing and house close-down / open-up when the family travels.

7. Family logistics keep the shared household calendar (school runs, medical appointments, deliveries); liaise with Au Grand Air and future school on logistics; brief the driver daily.

8. Emergency readiness maintain first-aid kits, fire-safety drill with staff twice a year, doctor/hospital contact sheet, and a written escalation protocol for medical, fire, water-leak and security incidents.

B. Property portfolio (about 20% of time)

9. Possession of under-construction units track each project's construction milestones, demand letters and payment schedule; verify builder claims against RERA (HRERA) filings; conduct pre-possession snag inspections with a checklist of 100+ points (civil, electrical, plumbing, finishes, fittings) and get defects rectified before signing the possession letter; coordinate stamp duty, registration, mutation and society membership; obtain occupation certificate copies, warranties and as-built drawings; handle handover of keys and utility connections.

10. Leasing and tenant management prepare each property for lease (deep clean, minor repairs, listing photos); appoint and manage brokers (standard brokerage: 1 month for 11-month lease, no exclusivity without approval); screen tenants (employer verification, police verification, previous landlord call); negotiate and execute registered lease deeds with security deposits of 2-3 months; collect rent by the 5th, chase defaults the same week, and issue annual escalation notices; manage move-in / move-out inspections with photographic inventory and deposit settlement within 15 days.

11. Upkeep of other properties monthly inspection visit to Grand Arch, Navya and any vacant unit (leaks, pests, security, society dues); caretaker or guard oversight; society maintenance, property tax, electricity and water bills paid on time with a single tracker; AMCs for lifts/DG where the family's share applies.

12. Compliance and records one property file per unit: title deed, allotment, payment receipts, builder correspondence, OC/CC, lease deeds, tax receipts, insurance policies, NOCs; renew property insurance; file TDS on rent where applicable with the family's CA; keep HRERA complaint ready-reference for delayed projects.

13. Portfolio reporting monthly one-page dashboard: each property, status (occupied / rented / vacant / under construction), rent received vs due, open issues, upcoming payments and possession dates; flag any decision needed (sell, re-let, renovate) with a recommendation.

Preferred candidate profile

• 5+ years in luxury hospitality operations (5-star hotel housekeeping/front-office/guest relations manager, villa or serviced-residence manager) or 3+ years as a private household/estate manager
• Hands-on experience with at least one of: taking possession of a builder flat, leasing out residential property, or managing a landlord's portfolio (as owner's representative, property-management firm, or builder CRM/handover team)
• Working knowledge of Haryana property paperwork: RERA, registration, stamp duty, mutation, lease deed, society NOC, property tax, TDS on rent
• Has managed a team of 5+ and a budget of Rs 50 lakh+ per year.
• Fluent English and Hindi; writes clear emails, letters to builders and WhatsApp updates .
• Confident with Excel/Google Sheets for ledgers, rent trackers and inventory .
• Own car and valid driving licence (weekly site visits across Gurgaon)