Research Manager

Worldpanel; Mumbai; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Worldpanel India is seeking a Research Manager (Account Manager) to lead client partnerships, drive revenue growth, and mentor junior team members. You will build deep understanding of client objectives and translate insights into actionable recommendations that support business expansion in India.

Join a team focused on delivering high-touch client service, complex analytics, and cross-functional collaboration with sales, insight, and leadership to sustain long-term partnerships and profitable

Qualifications

• 4–7 years working experience in Market Research, ideally FMCG.
• Strong client servicing skills with ability to present to stakeholders.
• Analytical mindset with ability to translate data into insights.
• Excellent communication skills and comfortable presenting to groups.
• Able to manage time and mentor junior team members.

Responsibilities

• Establish rapport with clients to drive and grow day-to-day relationships.
• Work with sales, insight teams and board level to deliver objectives.
• Monitor contractual obligations and client satisfaction, resolve issues.
• Mentor and develop junior team members.
• Support and contribute to revenue growth through opportunities and proposals.

Skills

Market Research

Client Servicing

Analytics

Team Leadership

Presentation Skills

Education

Bachelor’s degree

Tools

MS PowerPoint

Excel

Word

Job description

Are you inquisitive, creative, hardworking, and driven? Do you enjoy leading a team?

If you are, we are looking for an Research Manager (Account Manager) to be part our team passionate about bringing compelling levels of insights to our partners and ensuring the long-term revenue growth for Worldpanel India.

This is an exciting role which will provide you with a blended development focus from on-the-job experience, exposure and exchange of knowledge with others, and more formal education as you look to take the next step in your career.

WHAT YOU’D DO:

Client Partnership

Establish rapport with your clients to drive and grow the day-to-day relationship with them by learning and understanding their business, key objectives and challenges.

Work with a range of client functions from sales teams to insight teams and even board level

Deliver and monitor contractual obligations and client satisfaction, handling issue resolutions and implementing improvements as identified

Handle relevant training activities for the Clients

Commercial Growth

Assists the Account Director in monitoring the group’s annual revenue commitments and contribute to team revenue performance by identifying areas of opportunity to develop our service further with your client and producing relevant proposals.

Take part on assigned projects which help driving further the expertise and business expansion of Worldpanel in India.

Insights Generation

With your team, ensure the production of appropriate analyses and presentations in response to briefs/requests received from clients

Deliver astute presentations with insights/ recommendations that sharply meet the objectives of the brief and applicable to clients’ business.

Active role in mentoring and developing junior team members – sharing knowledge, encouraging a culture of learning.

WHAT YOU’D BRING:

• 4-7 years working experience in Market Research – ideally in FMCG industry
• A curious mentality and unafraid to have a point of view.
• Strong numerical and analytical skills which can be applied in a commercial context.
• Professional and courteous in manner, dedicated to providing a good level of service and motivated to find solutions for problems.
• Articulate and credible written and verbal communication skills, being comfortable in presentation to large audiences.
• Able to cope well with time pressure and make decisions in fast paced circumstances
• Excellent client servicing skills and enjoys establishing relationships
• Be able to work effectively in a team environment and independently
• Well organized with strong level of time management and the ability to optimally plan the workload for own and a small team.
• Good command of computer skills, proficient in MS PowerPoint, Excel and Word
• Knowledge of various statistical and analytical techniques and/or tools is an advantage.
• Demonstrates intellectual and professional integrity.
• Good networking skills and service orientation.
• Strong desire to motivate and develop others
• The candidate will possess a bachelor’s degree.