Consumer Insights - Quantitative Research Professional

Kantar; Mumbai; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Kantar in Mumbai, India seeks an Account Manager/Senior Account Manager to partner with clients and deliver high-quality quantitative research solutions. You will build trusted client relationships, identify growth opportunities, translate complex business questions into actionable insights, and support commercial success while developing research talent.

You will lead quantitative research programmes, manage project profitability, and collaborate across teams to ensure research excellence and

Qualifications

• Experience in quantitative market research, including brand, consumer, retail, usage attitude, product testing, and pricing studies.

Responsibilities

• Build and strengthen relationships with clients, ensuring a high standard of service and partnership.
• Manage revenue and project profitability across assigned accounts.
• Design and deliver robust quantitative research programmes using appropriate methodologies and tools.
• Identify opportunities to expand existing client relationships and support business growth.
• Present clear, evidence-based recommendations to senior client audiences.
• Develop and coach researchers, encouraging capability growth and career progression.
• Collaborate across teams to deliver research excellence while maintaining sustainable ways of working.

Skills

Quantitative research

Research design

Questionnaire design

Project management

Data interpretation

Client relationships

Communication & storytelling

Job description

Job Summary

Role Overview: - As an Account Manager or Senior Account Manager, you will play a key role within the Client Service team, partnering with clients to deliver high-quality quantitative research solutions. You will build trusted client relationships, uncover opportunities for growth, and translate complex business questions into actionable insights while supporting commercial success and developing research talent.

Roles Responsibility

• Build and strengthen relationships with clients, ensuring a high standard of service and partnership.
• Manage revenue and project profitability across assigned accounts.
• Design and deliver robust quantitative research programmes using appropriate methodologies and tools.
• Identify opportunities to expand existing client relationships and support business growth.
• Present clear, evidence-based recommendations to senior client audiences.
• Develop and coach researchers, encouraging capability growth and career progression.
• Collaborate across teams to deliver research excellence while maintaining sustainable ways of working.

Capability Statement

• Experience in quantitative market research, including areas such as brand, consumer, retail, usage attitude, product testing, and pricing studies of around 5 to 7 years.
• Strong understanding of research design, questionnaire development, project management, and data interpretation.
• Ability to build credibility and lasting relationships with clients and colleagues.
• Confident communication, storytelling, and presentation skills for a range of audiences.
• Experience guiding and supporting others while contributing to a positive and inclusive team culture.

Location

Mumbai, India