Research- Content Production Analyst

ISG (Information Services Group); Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

ISG (Information Services Group) in Bengaluru seeks a detail-oriented Research Content Production Analyst to manage ISG Research report construction, Buyers Guides, and templated outputs. You will assemble, format, review, and publish final files, while maintaining templates and QA standards across the workflow.

The role requires 3–5 years in content production, strong Word/Acrobat skills, and the ability to coordinate cross-functional teams. Evening IST shifts align with US-based collaboration.

Qualifications

• Bachelor's degree in a related field and demonstrated ability to manage detailed document production.
• 3–5 years of experience in content production, report production or publishing operations.
• Strong Word formatting skills, templates, styles, tables and tracked revisions.
• Experience producing and quality-checking PDFs with Adobe Acrobat.
• Experience with Windows-based production workflows and cross-functional collaboration.
• Ability to manage detailed production schedules and meet deadlines with minimal supervision.
• Proactive problem-solving and a proactive approach to process improvement.

Responsibilities

• Own assembly and production of ISG Research reports, including Buyers Guides.
• Build and format templated reports in Microsoft Word following templates and standards.
• Coordinate report-production workflow from assembly through reviews to publishing.
• Maintain detailed production schedules and track milestones.
• Identify risks, inputs, delays, or quality issues and escalate as needed.
• Perform light quality-control and editing for formatting and completeness.
• Collaborate with contract editors and incorporate approved revisions.
• Prepare final files in Word and PDF (Adobe Acrobat) meeting publishing requirements.
• Learn and maintain pre-publication quality checks and workflow documentation.
• Support basic HubSpot posting activities when needed.

Skills

Highly organized

Strong communication

Deadline driven

Attention to detail

Education

Bachelor's degree in related field

Tools

Microsoft Word

Adobe Acrobat

HubSpot

Job description

Description

Website: Leading Global Technology Research & Advisory Firm | ISG (isg-one.com)

ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.

Job Description – Research Content Production Analyst

We are seeking a highly organized and detail-oriented Research Content Production Analyst to manage the construction and production of ISG Research reports, with particular emphasis on Buyers Guides. This role will assemble templated reports, coordinate reviews and revisions, manage production schedules and prepare final files for publishing. The role will maintain established templates, production standards and quality controls while identifying practical opportunities to improve the consistency, efficiency and quality of the report-production workflow.

Key Responsibilities

• Own the assembly and production of ISG Research reports, including Buyers Guides and other report types.
• Build and format templated reports in Microsoft Word, ensuring consistency with established templates, styles and production standards.
• Coordinate the report-production workflow from initial assembly through reviews, revisions, final quality checks and publishing.
• Maintain detailed production schedules and deliver assigned milestones within the overarching timelines established by project managers.
• Track report dependencies and follow up with contributors to secure required inputs, reviews and approvals.
• Identify production risks, missing inputs, delays or quality issues early and elevate them to the appropriate contributors and project managers.
• Perform a light quality-control and editing pass throughout production, identifying formatting, consistency, completeness and basic writing issues.
• Coordinate with contract editors responsible for substantive writing edits and incorporate approved revisions accurately.
• Prepare final report files in Word and Adobe Acrobat, ensuring they meet established publishing requirements.
• Learn, apply and maintain pre-publication quality checks for report formatting, content integrity and publishing readiness.
• Maintain and improve report templates, production standards and workflow documentation over time.
• Use lower-volume periods to prepare for upcoming production cycles, improve templates and processes and advance other assigned production work.
• Support basic HubSpot posting activities when needed.

Skills & Required Qualifications

• Education: Bachelor’s degree in related field. Relevant professional experience and demonstrated ability to manage detailed document-production work are valued.
• Experience: 3 to 5 years of professional experience in content production, report production, publishing operations, document production, project coordination or a related field is preferred.
• Microsoft Word Expertise: Strong hands‑on experience building, formatting and managing complex documents in Microsoft Word is required. Experience working with templates, styles, tables, page layouts and tracked revisions is strongly preferred.
• Publishing Tools: Experience producing and quality‑checking final PDF files using Adobe Acrobat is required.
• Operating Environment: Experience using Windows-based production workflows is preferred because of the report‑publishing environment.
• Production and Scheduling: Ability to manage detailed production schedules, meet deadlines, track dependencies and elevate blockers appropriately within a cross‑functional workflow.
• Quality Control: Strong attention to detail and the ability to identify formatting, consistency, completeness and basic writing issues before publication.
• Collaboration: Ability to work effectively with research teams, project managers, contract editors and other contributors across the report‑production process.
• Process Improvement: Experience maintaining templates, production standards or documented workflows and identifying opportunities for practical improvement is preferred.
• HubSpot: Familiarity with basic HubSpot posting is a strong plus.
• Soft Skills: Highly organized, self‑directed and comfortable managing multiple priorities in a deadline‑driven environment. Strong written and verbal communication skills, sound judgment and a proactive approach to problem‑solving are essential.

This role requires an evening shift in India Standard Time, with availability through approximately 12:00 p.m. U.S. Eastern Time to support collaboration with U.S.-based colleagues.

At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.

The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.