Research Associate

Netrika Consulting India; Gurugram District; On-site; INR 300,000 - 540,000; Full time

Job summary

Netrika Consulting India is seeking a Research Associate in Gurugram to conduct verification of employment history, qualifications, professional memberships, and online databases in line with Netrika’s processes. You will ensure accuracy, confidentiality and timely delivery while liaising with multiple internal teams.

Ideal candidates have a graduate degree, 25 wpm typing speed with 95% accuracy, and strong English communication.

Qualifications

• Graduate in any discipline.
• Typing speed of 25 wpm with 95% accuracy.
• Excellent English verbal and written skills.
• Proficient in MS Word and Excel.
• Able to maintain discretion and confidentiality.
• Strong time management and organization.

Responsibilities

• Initiate new elements via online searches, email, telephone and fax.
• Follow up of pending elements.
• Liaise with Case Owner (Raise and Receipt of missing / additional information required).
• Liaise with concerned teams for Site/visit and Overseas checks
• Liaise with Accounts Department.
• Complete elements (results from email and verbal verification).
• Prepare an Annexure.
• Report to Supervisor (Morning meeting and Weekly Report).
• Highest level of accuracy and efficiency when performing verifications.
• Meeting of stipulated turnaround times.
• Adherence to all SOPs SLAs.
• Demonstrate a true spirit to serve when conducting verifications to ensure clients/candidates and referee(s) have easy to deal with and a friendly experience.
• Maintain a high level of product and process knowledge such that Netrika s process and product s can be explained to internal and external parties.
• Good English verbal and written skills and interpersonal communication skills.
• High level of professionalism, self-motivation and sense of urgency in performing job responsibilities.
• Graduate in any discipline.
• Spirit to serve.
• Typing speed of 25 wpm with an accuracy of 95%.
• Intermediate to advanced computer literacy, including but not limited to Microsoft Word and Excel
• Superior time management and organizational skills
• Superior English verbal and written skills
• A strong focus on accuracy and high attention to detail
• Ability to work well either alone or as part of a team
• Absolute discretion and confidentiality
• A willingness to take responsibility and accountability
• Graduate in any discipline.

Skills

Attention to detail

Time management

Interpersonal communication

Self-motivation

Accountability

Discretion & confidentiality

Education

Graduate in any discipline

Tools

Microsoft Word

Microsoft Excel

Job description

Role responsibilities and required skills

• Initiate new elements (via Online searches, Email, Telephone and Fax)
• Follow up of Pending elements
• Liaise with Case Owner (Raise and Receipt of missing / additional information required)
• Liaise with concerned teams for Site/visit and Overseas checks)
• Liaise with Accounts Department
• Complete elements (results from email and verbal verification)
• Prepare an Annexure
• Report to Supervisor (Morning meeting and Weekly Report)
• Highest level of accuracy and efficiency when performing verifications
• Meeting of stipulated turnaround times
• Adherence to all SOPs SLAs
• Demonstrate a true spirit to serve when conducting verifications to ensure clients/candidates and referee (s) have easy to deal with and a friendly experience
• Maintain a high level of product and process knowledge such that Netrika s process and product s can be explained to internal and external parties
• Good English verbal and written skills and interpersonal communication skills
• High level of professionalism, self-motivation and sense of urgency in performing job responsibilities.
• Graduate in any discipline.
• Spirit to serve
• Typing speed of 25 wpm with an accuracy of 95%
• Intermediate to advanced computer literacy, including but not limited to Microsoft Word and Excel
• Superior time management and organizational skills
• Superior English verbal and written skills
• A strong focus on accuracy and high attention to detail
• Ability to work well either alone or as part of a team
• Absolute discretion and confidentiality
• A willingness to take responsibility and accountability
• Graduate in any discipline.

As a Research Associate, you will be required to conduct the verification of employment history, qualifications, professional memberships, and various online databases in accordance with Netrika s processes, procedures, productivity, quality and timeframe benchmarks.