Representative Lead, BPS Operations Processing

FIS; Pune District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

FIS in Pune seeks an experienced professional to act as a recognized subject matter expert, managing large projects with limited oversight. The role involves coaching, reviewing and delegating work to lower level professionals and handling complex problems. You will influence policies, practices and procedures across teams.

The ideal candidate excels at stakeholder management, drives project success, and mentors peers while contributing to strategic initiatives within the organization.

Qualifications

• Experience as a subject matter expert in a specialized domain.
• Ability to manage large projects or processes end-to-end.
• Capable of coaching, reviewing and delegating work to others.
• Comfort with solving complex and difficult problems.
• Ability to influence policies, practices and procedures.

Responsibilities

• Recognized subject matter expert on assigned domains.
• Lead and manage large projects or processes with limited oversight.
• Coach and review junior professionals and delegate tasks.
• Tackle difficult and complex problems regularly.
• Influence others regarding policies, practices and procedures.

Skills

Subject matter expert

Project ownership

Delegation and coaching

Mentor and reviews

Complex problem solving

Policy influence

Job description

Job Description

• Recognized subject matter expert
• Manages large projects or processes
• Limited oversight from manager
• Coaches, reviews and delegates work to lower level professionals
• Problems faced are difficult and often complex
• Influences others regarding policies, practices and procedures

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Sourcing Model

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