Reliability & Maintenance Engineer, INQC

Amazon; Delhi; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Amazon’s ASSPL Delhi location seeks a proactive maintenance engineer to execute preventive maintenance of refrigeration, DG, UPS, and electrical panels, monitor temperature controls via BMS, and coordinate with OEMs for annual maintenance. You will perform RCA/CAPA and generate reports, ensuring strict adherence to safety standards.

Shift-based role with sustained exposure to cold rooms and on-call availability for emergencies. 3–5 years of relevant experience preferred.

Qualifications

• Diploma or bachelor’s degree in Mechanical, Electrical, or Refrigeration & Air Conditioning.
• 3–5 years hands-on experience in refrigeration systems and base building maintenance.
• Proficiency in refrigeration cycles, electrical systems, DG operations, UPS, and BMS platforms.
• Certifications in Refrigeration & Air Conditioning or Electrical Safety preferred.
• Analytical skills for RCA, CAPA, and data-driven decision making.

Responsibilities

• Execute planned preventive maintenance (PPM) for refrigeration systems across tropical, chilled, and frozen rooms.
• Monitor temperature and SOP-compliant operations in all cold chain zones.
• Inspect compressors, condensers, evaporators, expansion valves and piping.
• Perform leak tests and maintain refrigerant levels.
• Coordinate with OEMs and service providers for repairs and AMC.
• Diagnose faults and respond to temperature excursions within SLA.
• Maintain DG sets, UPS systems, electrical panels; perform IR tests and thermography.
• Prepare daily, weekly, and monthly reports; RCA and CAPA with closures.

Education

Diploma or Bachelor’s degree in Mechanical, Electrical, or Refrigeration & Air Conditioning

Tools

MS Excel

BMS platforms

Job description

Key Responsibilities

• Execute planned preventive maintenance (PPM) schedules for all refrigeration systems, including tropical rooms, chilled rooms, and frozen rooms.
• Monitor and maintain optimal temperature parameters across all cold chain zones in strict accordance with defined Standard Operating Procedures (SOPs).
• Conduct routine inspections of compressors, condensers, evaporators, expansion valves, and refrigerant piping systems.
• Ensure refrigerant levels are maintained within specified limits and perform periodic leak detection tests.
• Monitor and maintain defrost cycles, drain lines, and insulation integrity of all cold rooms.
• Coordinate with Original Equipment Manufacturers (OEMs) and third‑party service providers for specialized repairs and annual maintenance contracts.
• Diagnose and resolve refrigeration system faults, including compressor failures, refrigerant leaks, thermostat malfunctions, and evaporator icing.
• Respond to temperature excursion alarms and execute corrective actions within defined response timelines.
• Troubleshoot electrical and control system faults in refrigeration panels, PLCs, and Building Management System (BMS) interfaces.
• Perform root cause identification for recurring equipment failures and implement verified permanent fixes.
• Maintain and monitor Diesel Generator (DG) sets, including fuel systems, coolant levels, battery health, and periodic load‑bank testing.
• Execute preventive and predictive maintenance on Uninterruptible Power Supply (UPS) systems, including battery health checks, load testing, and firmware updates.
• Monitor and maintain electrical panels – including Main Distribution Boards (MDB), Sub‑Distribution Boards (SDB), Automatic Transfer Switches (ATS), and change‑over panels.
• Conduct periodic insulation resistance (IR) testing, earth resistance testing, and thermography surveys of all electrical systems.
• Ensure compliance with applicable electrical safety standards and statutory requirements.
• Monitor real‑time equipment parameters through the BMS, temperature monitoring systems, and energy meters.
• Conduct daily walkthroughs to identify abnormalities, unusual sounds, vibrations, or visual defects in equipment.
• Track and maintain equipment runtime hours, energy consumption data, and performance trends.
• Ensure all monitoring sensors and alarm systems are calibrated and fully functional at all times.
• Prepare and submit daily equipment status reports covering temperature logs, DG runtime, UPS status, and observed anomalies.
• Compile weekly maintenance summary reports covering PPM compliance, breakdown analysis, spare parts consumption, and pending work orders.
• Develop monthly performance reports inclusive of equipment uptime percentage, Mean Time Between Failures (MTBF), Mean Time To Repair (MTTR), energy consumption trends, and cost analysis.
• Conduct structured Root Cause Analysis (RCA) for all equipment breakdowns, temperature excursions, and safety incidents using methodologies such as Five‑Why Analysis and Fishbone Diagrams.
• Develop and implement Corrective and Preventive Actions (CAPA) with defined timelines, owners, and effectiveness verification criteria.
• Maintain a CAPA tracker with closure status, evidence of implementation, and effectiveness validation records.
• Present RCA and CAPA findings during Weekly Business Reviews (WBR) and Monthly Business Reviews (MBR).

Qualifications & Skills

• Education: Diploma or bachelor’s degree in Mechanical Engineering, Electrical Engineering, or Refrigeration & Air Conditioning.
• Experience: Minimum three to five years of hands‑on experience in refrigeration systems and base building equipment maintenance.
• Technical Knowledge: Proficiency in refrigeration cycles, electrical systems, DG operations, UPS systems, and BMS platforms.
• Certifications: Preferred certifications in Refrigeration & Air Conditioning, Electrical Safety, or equivalent recognized standards.
• Analytical Skills: Ability to perform structured RCA, develop CAPA plans, and apply data‑driven decision‑making.
• Reporting Skills: Proficiency in preparing technical reports, dashboards, and MIS outputs using MS Excel and related tools.
• Communication: Clear verbal and written communication skills for effective cross‑functional coordination.

BASIC QUALIFICATIONS

• Experience in Electrical/Mechanical/Electronics and Communication/Instrumentation and Controls.
• Experience in handling Cooling systems/Chiller/Cold storage for minimum 2 years.

PREFERRED QUALIFICATIONS

• 1+ year of conveyors/automation/control systems maintenance experience.

Working Conditions

• Shift‑based operations with rotational shifts as applicable to site requirements.
• Sustained exposure to cold room environments, including sub‑zero temperatures.
• Common work near live electrical systems—mandatory adherence to all safety protocols.
• Mandatory on‑call availability required for emergency breakdowns and critical temperature excursion response.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - ASSPL - Delhi - C76

Job ID: A10460697