Release Manager/ Cloud Engineering

N-iX; Bengaluru; Hybrid; INR 2,500,000 - 4,500,000; Full time

Benefits offered by this job

Flexible remote/office-based options

Competitive salary and compensation

Career growth opportunities

Mentorship programs and tech trainings

Active tech communities and knowledge‑

Education reimbursement

Anniversary presents

Corporate events and team buildings

Location-specific benefits

Freelancer note not applicable

Job summary

N-iX is seeking a Release Management contractor to act as a release enabler for client core services, coordinating cross-team release activities across environments and products. You will own the lifecycle from planning to post-release follow-up, ensuring changes ship safely and in compliance with change-management standards.

You will collaborate with Engineering, SRE, Operations, Security, and Product to minimize risk while improving velocity and automation, acting as primary contact for status

Qualifications

• Bachelor's degree or equivalent in CS/Engineering/IS or related field.
• 3+ years in Release Management, Program/Project Management, SRE/DevOps, or Technical Operations for production releases.
• Experience managing multi-environment release pipelines with gates and approvals.
• Hands-on Jira for release epics/stories, change records, and cross-team tracking.
• Familiarity with CI/CD tools and deployment pipelines (Azure DevOps/Jenkins/GoCD).
• Understanding of SDLC and change-management controls in SaaS/enterprise environments.
• Ability to coordinate stakeholders under time pressure and drive decisions.
• Excellent English written and verbal communication; comfortable with PST night coverage.

Responsibilities

• Coordinate release planning and calendars for core products.
• Run end-to-end release processes and weekly patches with gates/approvals.
• Own Go/No-Go processes for major releases within coverage window.
• Create and manage Release Authorizations to meet compliance/audit needs.
• Partner with DOC to sequence deployments across regions/sites and troubleshoot failures.
• Enforce change-management and off-hours policies including moratoriums and emergencies.
• Drive late-merge and hot-patch governance.
• Maintain release observability with dashboards and metrics showing readiness and risk.
• Support post-release validation and incident post-mortems as needed.
• Provide concise release status and risk updates to leaders and DOC.

Skills

Release Management

Program/Project Management

SRE/DevOps

Cross-functional coordination

Jira

CI/CD

SDLC

Change-management

English communication

Night shift coverage

Education

Bachelor's degree or equivalent in CS/Engineering/IS

Tools

Azure DevOps

Jenkins

GoCD

Kusto

Grafana

Job description

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.

Role Summary:

As a Release Management contractor, you will be a release enabler for client's core services, coordinating cross-team release activities across environments and products. You will own the operational lifecycle of releases - from calendar planning and release readiness through execution, validation, and post-release follow-up - ensuring changes ship safely, predictably, and in compliance with client's change-management and audit standards.

You will partner closely with Engineering, SRE, the Operations Center, Incident Command, Security, and Product to minimize release risk while improving velocity and automation, acting as a primary contact for release status, blockers, and hot-patch decisioning during your coverage window.

Responsibilities:

• Coordinate release planning and calendars for core products.
• Run end-to-end release processes and weekly patches: track builds through environments, ensuring all gates and approvals are met before promotion.
• Own and facilitate Go/No-Go processes for major releases occurring within the coverage window: prepare status, verify test results, highlight risks, and record Go/No-Go outcomes and follow-ups.
• Create and manage Release Authorizations (RA) and related artifacts to meet compliance and audit requirements.
• Partner with the DOC team to sequence and monitor deployments across regions and sites. Ensure pre-deployment checks are completed, support troubleshooting of failed deployment jobs where RM is accountable.
• Enforce change-management and business-hours policies during off-hours, including No-Fly/moratorium periods, emergency change exceptions, and adherence to defined patch and hot-patch criteria.
• Drive late-merge and hot-patch governance.
• Maintain and improve release observability: partner with Engineering/SRE to evolve RM dashboards, status views, and metrics showing release readiness, deployment progress, and risk across services and environments.
• Support post-release quality by coordinating validation evidence.
• Support root-cause and post-mortem work for release-related incidents and deployment regressions.
• Communicate clearly and proactively: provide concise release status, risk, and impact summaries to engineering leaders, incident commanders, and DOC, and ensure release email updates and stakeholder notifications are timely and accurate.

Requirements:

• Bachelor's degree or equivalent experience in Computer Science, Engineering, Information Systems, or a related field.
• 3+ years of experience in Release Management, Program/Project Management, SRE/DevOps, or Technical Operations supporting production software releases.
• Experience managing multi-environment release pipelines (e.g., development, demo, production, regulated environments) with formal gates and approvals.
• Hands-on experience with Jira (or equivalent) for driving release epics/stories, change records, and cross-team work tracking.
• Familiarity with CI/CD and deployment tooling such as Azure DevOps, Jenkins, GoCD, or equivalent release automation pipelines.
• Strong understanding of SDLC and change-management controls (CAB, change types, rollback planning, audit evidence) in a SaaS or enterprise environment.
• Demonstrated ability to coordinate cross-functional stakeholders (Engineering, SRE, Security, Product) under time pressure and drive to clear decisions.
• Excellent written and verbal communication skills in English, including the ability to summarize complex technical risk and status for non-technical stakeholders.
• Ability and willingness to work the 7:00 PM - 4:00 AM PST coverage window reliably, acting as the primary Release Management contact during those hours.

Preferred Qualifications:

• Experience running releases for large distributed systems or multi-product platforms.
• Experience with observability and validation tooling such as Kusto, Grafana or equivalent for data-driven Go/No-Go decisions.
• Background in or close partnership with operations/SRE teams, including exposure to incident response and post-mortem practices.
• Experience contributing to or leading release-process transformation efforts (e.g., increased automation, dashboarding and metrics).
• Comfort working with SQL/DBA partners and understanding database deployment considerations as part of coordinated releases.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits
• not applicable for freelancers