Relationship Officer - Digital Banking Sales

Kotak Mahindra Bank Limited; Jamshedpur; On-site; INR 600,000 - 900,000; Full time

Job summary

Kotak Mahindra Bank Limited, through its Kotak 811 Digital Banking sales team in Jamshedpur, seeks a Relationship Officer to acquire new customers and drive digital product adoption. The role is field-based, targeting savings/current accounts and cross-selling LI, GI, SIP, PL, and FD products within mapped areas.

The ideal candidate will be mid-level with strong relationship-building and target-driven sales experience, focused on expanding the bank's digital footprint and meeting tight

Qualifications

• Mid-level work experience in sales or relationship roles.
• Willingness to work in a field-based environment.

Responsibilities

• Acquire new customer accounts through field-based activities in assigned areas.
• Drive cross-selling of Life Insurance, General Insurance, SIP, Personal Loans, and Fixed Deposits.
• Build and maintain relationships with existing customers to improve engagement and product penetration.
• Meet acquisition and cross-sell targets while ensuring compliance with processes.

Skills

Field sales

Customer acquisition

Cross-selling

Relationship building

Target achievement

Job description

Relationship Officer-811_Digital Banking Kotak 811-Sales_Jamshedpur

As a Relationship Officer for Kotak 811 Digital Sales, you will be responsible for acquiring new customers through open market activities and driving sales of financial products. This is a high-energy, field-based role focused on building relationships, achieving sales targets, and expanding the bank's digital footprint.

Conduct 100% field-based customer acquisition for Savings and Current Accounts through:

• Canopy and Umbrella activities
• Cold calling
• Referrals and open market sourcing

Drive cross-selling of financial products such as:

• Life Insurance (LI)
• General Insurance (GI)
• Systematic Investment Plans (SIP)
• Personal Loans (PL)
• Fixed Deposits (FD)

Work within assigned geographical areas (mapped by pin code) to meet acquisition and cross-sell targets.

Build and maintain strong relationships with existing customers to enhance engagement and product penetration.

Ensure compliance with internal processes and customer service standards.

Experience Level Mid Level