Relationship Officer - Digital Banking Sales

Kotak Mahindra Bank Limited; Mangaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

Kotak Mahindra Bank Limited is seeking a Relationship Officer for Kotak 811 Digital Sales in Mangalore. This field-based role focuses on acquiring customers and driving sales of financial products while expanding the bank's digital footprint against defined targets.

The position requires building strong customer relationships, executing canopy/umbrella activities, cold calling, referrals, and cross-selling life, general insurance, SIPs, personal loans, and fixed deposits.

Qualifications

• Experience in field sales or banking preferred.
• Proven ability to acquire new customers and cross-sell financial products.
• Mid level experience as stated in the posting.

Responsibilities

• Acquire new customers through field activities and open market sourcing.
• Drive cross-sell of LI, GI, SIP, PL, and FD products.
• Maintain relationships with existing customers to deepen engagement and ensure service standards.

Job description

Relationship Officer-811_Digital Banking Kotak 811-Sales_Mangalore

As a Relationship Officer for Kotak 811 Digital Sales, you will be responsible for acquiring new customers through open market activities and driving sales of financial products. This is a high-energy, field-based role focused on building relationships, achieving sales targets, and expanding the bank’s digital footprint.

Conduct 100% field-based customer acquisition for Savings and Current Accounts through:

• Canopy and Umbrella activities
• Cold calling
• Referrals and open market sourcing

Drive cross-selling of financial products such as:

• Life Insurance (LI)
• General Insurance (GI)
• Systematic Investment Plans (SIP)
• Personal Loans (PL)
• Fixed Deposits (FD)

Work within assigned geographical areas (mapped by pin code) to meet acquisition and cross-sell targets. Build and maintain strong relationships with existing customers to enhance engagement and product penetration. Ensure compliance with internal processes and customer service standards.

Experience Level: Mid Level