Relationship Officer - Digital Banking Sales

Kotak Mahindra Bank; Hyderabad; On-site; INR 279,000 - 502,000; Full time

Job summary

Kotak Mahindra Bank is seeking a Relationship Officer for its Kotak 811 Digital Banking team in Hyderabad. The role requires energetic field-based customer acquisition and promotion of digital banking products to help grow the bank's customer base.

Key responsibilities include acquiring new Savings and Current Account customers, cross-selling LI, GI, SIP, PL and FD, and maintaining strong customer relationships to boost product penetration while ensuring compliance with internal processes.

Qualifications

• Mid level experience in relationship management.

Responsibilities

• Acquire new Savings and Current Account customers through field-based activities.
• Drive cross-selling of LI, GI, SIP, PL and FD.
• Build and maintain relationships with existing customers to enhance engagement and product penetration.

Skills

Field sales

Customer acquisition

Cross-selling

Job description

Relationship Officer-811_Digital Banking Kotak 811_0412_7474_1072085

As a Relationship Officer for Kotak 811 Digital Sales, you will be responsible for acquiring new customers through open market activities and driving sales of financial products. This is a high-energy, field-based role focused on building relationships, achieving sales targets, and expanding the bank’s digital footprint.

Conduct 100% field-based customer acquisition for Savings and Current Accounts through:

• Canopy and Umbrella activities
• Cold calling
• Referrals and open market sourcing

Drive cross-selling of financial products such as:

• Life Insurance (LI)
• General Insurance (GI)
• Systematic Investment Plans (SIP)
• Personal Loans (PL)
• Fixed Deposits (FD)

Work within assigned geographical areas (mapped by pin code) to meet acquisition and cross-sell targets. Build and maintain strong relationships with existing customers to enhance engagement and product penetration. Ensure compliance with internal processes and customer service standards.

Experience Level Mid Level