Relationship Officer - Digital Banking Sales

Kotak Mahindra Bank Limited; Khordha; On-site; INR 279,000 - 469,000; Full time

Job summary

Kotak Mahindra Bank in Bhubaneswar seeks a Relationship Officer for Kotak 811 Digital Sales. The role is field-based and focuses on acquiring new customers, expanding the bank’s digital footprint, and driving product adoption.

The candidate will conduct open market sourcing, cold calling, referrals, and cross-sell LI, GI, SIP, PL, and FD while meeting acquisition targets and maintaining strong customer relationships. Compliance with processes and service standards is essential.

Qualifications

• Mid-level experience in sales
• Experience in open market customer acquisition
• Ability to meet sales targets
• Knowledge of digital banking sales is a plus

Responsibilities

• 100% field-based customer acquisition for Savings and Current Accounts through canopy and umbrella activities, cold calling, referrals and open market sourcing
• Drive cross-selling of financial products such as LI, GI, SIP, PL, FD
• Work within assigned geographical areas to meet acquisition and cross-sell targets
• Build and maintain strong relationships with existing customers to enhance engagement and product penetration
• Ensure compliance with internal processes and customer service standards

Skills

Field sales

Cross-selling

Relationship building

Target oriented

Job description

Relationship Officer-811_Digital Banking Kotak 811-Sales_Bhubaneswar

As a Relationship Officer for Kotak 811 Digital Sales, you will be responsible for acquiring new customers through open market activities and driving sales of financial products. This is a high-energy, field-based role focused on building relationships, achieving sales targets, and expanding the bank’s digital footprint.

• Conduct 100% field-based customer acquisition for Savings and Current Accounts through:
  • Canopy and Umbrella activities
  • Cold calling
  • Referrals and open market sourcing
• Drive cross-selling of financial products such as:
  • Life Insurance (LI)
  • General Insurance (GI)
  • Systematic Investment Plans (SIP)
  • Personal Loans (PL)
  • Fixed Deposits (FD)
• Work within assigned geographical areas (mapped by pin code) to meet acquisition and cross-sell targets.
• Build and maintain strong relationships with existing customers to enhance engagement and product penetration.
• Ensure compliance with internal processes and customer service standards.

Experience Level Mid Level