Relationship Officer - Digital Banking Sales

Kotak Mahindra Bank; Dharwad District; On-site; INR 350,000 - 550,000; Full time

Job summary

Kotak Mahindra Bank invites applications for Relationship Officer-811_Digital Banking in Dharwad. This field-based role targets new customer acquisition and aggressive sales of digital banking products across the Kotak 811 platform.

Mid-level professionals will drive cross-sell of LI, GI, SIP, PL, FD while building lasting customer relationships and ensuring compliance with bank processes.

Qualifications

• Field-based customer acquisition for savings and current accounts via canvassing, referrals and open market sourcing.
• Cross-selling of core financial products to existing and new customers.
• Relationship building to enhance engagement and product penetration.
• Compliance with internal processes and customer service standards.

Responsibilities

• Conduct 100% field-based customer acquisition for Savings and Current Accounts through Canopy and Umbrella activities, cold calling, referrals and open market sourcing.
• Drive cross-selling of Life Insurance, General Insurance, SIP, Personal Loans, Fixed Deposits and other products.
• Work within assigned geographical areas (pin code) to meet acquisition and cross-sell targets.
• Build and maintain strong relationships with existing customers to enhance engagement and product penetration.
• Ensure compliance with internal processes and customer service standards.

Job description

Relationship Officer-811_Digital Banking Kotak 811-Sales_Dharwad

As a Relationship Officer for Kotak 811 Digital Sales, you will be responsible for acquiring new customers through open market activities and driving sales of financial products. This is a high-energy, field-based role focused on building relationships, achieving sales targets, and expanding the bank’s digital footprint.

• Conduct 100% field-based customer acquisition for Savings and Current Accounts through: Canopy and Umbrella activities Cold calling Referrals and open market sourcing


• Drive cross-selling of financial products such as: Life Insurance (LI) General Insurance (GI) Systematic Investment Plans (SIP) Personal Loans (PL) Fixed Deposits (FD)


• Work within assigned geographical areas (mapped by pin code) to meet acquisition and cross-sell targets.


• Build and maintain strong relationships with existing customers to enhance engagement and product penetration.


• Ensure compliance with internal processes and customer service standards.

Experience Level Mid Level