Relationship Manager - Secured Direct ( South - Andhra Pradesh )

Credit Saison India; Visakhapatnam; On-site; INR 300,000 - 540,000; Full time

Job summary

Credit Saison India in Visakhapatnam seeks a client-facing professional to identify and acquire new clients, and manage a growing portfolio. You will conduct financial needs assessments to tailor loans, investments, insurance, and other banking solutions to client goals.

You will hit sales targets, collaborate with cross-functional teams, and stay informed about market trends and regulatory changes while maintaining compliant client records in a busy branch environment.

Qualifications

• Sales or client-facing experience in financial services.
• Strong communication and negotiation skills.
• Ability to use CRM software.

Responsibilities

• Identify and acquire new clients regionally via referrals, networking, outreach.
• Manage and grow an existing client portfolio with regular contact.
• Conduct financial needs assessments for short- and long-term goals.
• Present loans, investments, insurance and banking solutions.
• Achieve individual and team sales targets and branch growth.
• Resolve client inquiries and escalate complex issues as needed.
• Stay updated on market trends and regulatory changes.
• Maintain accurate client records and comply with policies.
• Collaborate with product and credit teams to deliver solutions.

Skills

Communication skills

Interpersonal skills

Negotiation skills

CRM proficiency

Financial products knowledge

Target-driven

Education

Business/Finance/Marketing degree

Intermediate (10+2)

Job description

• Proactively identify and acquire new clients within the region through various channels, including referrals, networking, and targeted outreach.
• Manage and grow an existing portfolio of clients, ensuring their satisfaction and loyalty through regular communication and personalized service.
• Conduct thorough financial needs assessments for clients, understanding their short-term and long-term objectives.
• Present and explain a range of financial products and services, such as loans, investments, insurance, and other banking solutions, that align with client needs.
• Achieve individual and team sales targets and contribute to the overall growth of the branch.
• Resolve client inquiries and issues efficiently and effectively, escalating complex problems to the appropriate department when necessary.
• Stay updated on market trends, competitor offerings, and regulatory changes to provide informed advice to clients.
• Maintain accurate and up-to-date client records and adhere to all company policies and compliance procedures.
• Collaborate with internal teams, including product specialists and credit departments, to deliver comprehensive client solutions.

Job Responsibilities

• Proactively identify and acquire new clients within the region through various channels, including referrals, networking, and targeted outreach.
• Manage and grow an existing portfolio of clients, ensuring their satisfaction and loyalty through regular communication and personalized service.
• Conduct thorough financial needs assessments for clients, understanding their short-term and long-term objectives.
• Present and explain a range of financial products and services, such as loans, investments, insurance, and other banking solutions, that align with client needs.
• Achieve individual and team sales targets and contribute to the overall growth of the branch.
• Resolve client inquiries and issues efficiently and effectively, escalating complex problems to the appropriate department when necessary.
• Stay updated on market trends, competitor offerings, and regulatory changes to provide informed advice to clients.
• Maintain accurate and up-to-date client records and adhere to all company policies and compliance procedures.
• Collaborate with internal teams, including product specialists and credit departments, to deliver comprehensive client solutions.

Job Qualifications

• Intermediate & Degree in Business Administration, Finance, Marketing, or a related field.
• Proven track record of success in sales, relationship management, or a client-facing role, preferably within the financial services industry.
• Excellent communication, interpersonal, and negotiation skills.
• Strong understanding of financial products and services.
• Ability to build rapport and trust with clients quickly.
• Goal-oriented with a strong drive to achieve targets.
• Proficiency in using CRM software and other relevant business tools.
• Demonstrated ability to work independently and as part of a team.

Intermediate (10+2)