Relationship Manager - Sales

Manpowergroup Services India; Gurugram District; On-site; INR 400,000 - 600,000; Full time

Job summary

ManpowerGroup Services India in Gurugram seeks a Relationship Manager - Tele Sales to build long-term relationships with SME customers and drive the loan origination journey from sourcing to disbursal.

The role requires strong communication skills, finance background, and the ability to coordinate with Credit Risk, Operations, and documentation teams to ensure timely processing and high-quality service.

Qualifications

• Fresher with excellent communication skills and finance background.
• 6 months to 1 year of experience in financial services (Banks/NBFC) in sales.
• Hands-on selling services to customers.
• Maintain regular and reliable work attendance.

Responsibilities

• Own end-to-end loan origination from sourcing to disbursal.
• Understand client requirements and process applications with prompt communication.
• Appraise loan applications ensuring credit parameters are met.
• Coordinate with documentation, risk, QA and operations teams.
• Call customers to explain loan procedures from lead to disbursal.
• Meet daily tasks and TAT benchmarks.

Skills

Excellent communication

Sales experience

Customer service

Education

Masters in Finance

B. Com

Job description

Relationship Manager - Tele Sales

Role: We are looking for Relationship Managers - Tele Sales who believe in and maintain long-term relationship with Micro, Medium and Small Enterprise customers and go an extra mile in on-boarding new customers and retaining old ones.

Key Tasks

• To work as part of the team engaged in loan processing of applications received through channel partners.
• Own and manage end to end loan origination process from sourcing to disbursal.
• Understand client requirements, gather relevant information, and process the application. Keep client experience paramount. Be prompt in connecting with the customer, be responsive during the processing of a case.
• Appraisal of loan application on various parameters. Ensure quality of business i.e. all credit parameters to be met while loan processing.
• Work within the laid down framework and ensure 100% compliance. Coordinate with documentation executives for relevant documentation and acknowledgement.
• The role involves regular coordination with Credit Risk, Quality check and Operations team in the journey of loan application from sourcing to disbursal.
• Calling the customer and letting them understand the loan procedure from lead to disbursal
• Timely completion of tasks assigned for the day.
• Meet the TAT benchmarks on loan processing.
• Be an advisor to the client.

Great Fit

• Fresher with excellent communication skills and from finance background (Masters in Finance/B. Com)
• 6 months to 1 year of experience from financial services (Banks/NBFC) in sales, managing the entire journey of the customer from lead generation till disbursement.
• Hands-on selling services to customers.
• Maintain regular and reliable work attendance
• Excited to earn incentives.