Relationship Manager - Retail Sales

Tata Capital Finance Ltd; Thiruvallur District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Tata Capital Finance Ltd seeks an ambitious Relationship Manager for Retail Sales in the housing finance segment. You will drive home loan sales, manage cross-sell opportunities, and expand the customer base in Tiruvallur and surrounding areas.

You will coordinate with DSAs, builders, and internal teams to ensure smooth disbursement and strong ongoing client relationships. Graduate or postgraduate candidates preferred.

Qualifications

• Graduate or postgraduate degree.
• Experience in home loans or housing finance is preferred.

Responsibilities

• Aggressively drive sales targets for home loans and cross-selling to grow the book of business.
• Retain and expand customer base for home loans and LAP to ensure repeat business or referrals.
• Maximize sales through a network of DSA by managing connectors and builder relationships.
• Develop and maintain strong client liaisons for repeat business or referrals.
• Increase APF penetration in approved projects and expand market reach.
• Identify and develop new builder/channel relationships to penetrate new markets and grow business.
• Coordinate end-to-end file processing from login to disbursement with Operations and Credit.

Skills

Sales targets

Client relationships

DSA network

Builder relationships

Education

Graduate or postgraduate

Job description

Relationship Manager - Retail Sales - Mix Channel - Housing - EM - Sales - Tiruvallur - TNHB Bypass Road - JM 11091

Core Responsibilities

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

Sales Planning and Team Management

• Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

Industry & Governance

• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications

Graduate, Masters/Postgraduate