Relationship Manager - Retail Housing Loan Sales

Tata Capital Finance Ltd; Erode; On-site; INR 600,000 - 900,000; Full time

Job summary

Tata Capital Finance Ltd. in India seeks a Relationship Manager for Retails Sales in housing and LAP. You will drive aggressive sales targets, manage a network of DSAs, and nurture client relationships to secure repeat business and referrals.

Role requires leadership of a team, coordination with operations and credit, and ongoing market insights to stay ahead on NHB-compliant processes. Strong communication and negotiation skills are essential for success.

Qualifications

• Graduate or postgraduate degree required.
• Experience in housing loan sales or retail lending is preferred.
• Strong communication and negotiation skills.
• Ability to manage sales teams and channel partners.

Responsibilities

• Drive home loan sales and cross-sell to achieve targets while strengthening client relationships.
• Retain and expand customer base for home loans and LAP to ensure repeat business or referrals.
• Maximize sales through DSA network by managing connectors and builder relationships.
• Develop and maintain strong client liaisons for repeat business.
• Increase APF penetration and grow in approved APF projects.
• Develop new builder/channel relationships to enter new markets.
• Ensure end-to-end processing from login to disbursement; liaise with Operations and Credit.

Skills

Sales

Relationship Management

Team Management

Cross-selling

DSA Network

Education

Graduate, Masters/Postgraduate

Job description

Relationship Manager - Retails Sales - Near Prime - Housing - DM - Sales - Erode - Arrow Tower - J Grades

Core Responsibilities: Sales Process Management

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

Sales Planning and Team Management

• Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

Industry & Governance

• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications

Graduate, Masters/Postgraduate