Relationship Manager - ( LB Nagar )

Saison International; Hyderabad; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Credit Saison India is seeking a Relationship Manager to join the LB Nagar team in Hyderabad. You will build and maintain strong client relationships, understand financial needs, and tailor solutions to help clients achieve their goals.

Responsibilities include engaging with clients, acquiring new business in the territory, advising on financial services, conducting reviews, and ensuring high customer satisfaction while meeting sales targets.

Qualifications

• Bachelor's degree in business, finance, economics or related field.
• 2+ years in a client-facing role, preferably in financial services or sales.
• Excellent communication and presentation skills.

Responsibilities

• Engage with clients to assess financial needs and offer suitable products.
• Acquire new clients and grow the customer base in the assigned territory.
• Advise clients with product knowledge and financial services.
• Conduct regular client reviews to adjust plans.
• Resolve inquiries and ensure high customer satisfaction.
• Collaborate with internal teams to ensure seamless service.
• Meet sales targets and KPIs.
• Stay updated on market trends and regulations.
• Prepare reports on client activity and performance.
• Adhere to company policies and ethics.

Skills

Client engagement

Sales targets

Communication skills

Financial knowledge

MS Office

Team collaboration

Education

Bachelor's degree in Business/Finance/Economics

Tools

CRM software

Job description

Job Summary

We are seeking a highly motivated and customer-focused Relationship Manager to join our team in LB Nagar. This role is responsible for building and maintaining strong relationships with clients, understanding their financial needs, and providing tailored solutions to help them achieve their goals.

Job Responsibilities

• Proactively engage with existing and potential clients to identify their financial requirements and offer appropriate products and services.
• Develop and implement strategies to acquire new clients and expand the customer base within the assigned territory.
• Maintain a deep understanding of the company's product portfolio and financial services to effectively advise clients.
• Conduct regular client reviews to assess satisfaction, identify evolving needs, and recommend suitable adjustments to their financial plans.
• Resolve client inquiries and issues promptly and professionally, ensuring a high level of customer satisfaction.
• Collaborate with internal teams (e.g., product development, operations) to ensure seamless service delivery.
• Achieve individual and team sales targets and key performance indicators.
• Stay updated on market trends, competitor activities, and regulatory changes to provide informed advice.
• Prepare and present reports on client activity, sales performance, and market insights.
• Adhere to all company policies, procedures, and ethical standards.

Job Qualifications

• Bachelor's degree in Business, Finance, Economics, or a related field.
• Proven experience (2+ years) in a client-facing role, preferably in financial services or sales.
• Excellent communication, interpersonal, and presentation skills.
• Strong understanding of financial products and services.
• Demonstrated ability to build rapport and trust with clients.
• Results-oriented with a strong drive to achieve sales targets.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Knowledge of the local market and customer base in LB Nagar is a plus.
• Fluency in English and Telugu (or other relevant local languages) is preferred.

At Credit Saison India, we are driven by Innovation, Inclusion, and Integrity to create a meaningful Impact. As one of India's fastest-growing NBFC lenders, our mission is to bridge the credit gap and transform lives by empowering underserved communities. Our journey is fueled by a team of 1,400+ employees across 80+ branches, with an AUM of over $2 billion. Join us and help build a brighter financial future for millions across the country.

Established in 2019, Credit Saison India (CS India) is one of the country’s fastest growing Non-Bank Financial Company (NBFC) lenders, with verticals in wholesale, direct lending and tech-enabled partnerships with Non-Bank Financial Companies (NBFCs) and fintechs. Its tech-enabled model coupled with underwriting capability facilitates lending at scale, meeting India’s huge gap for credit, especially with underserved and under penetrated segments of the population. Credit Saison India is committed to growing as a lender and evolving its offerings in India for the long-term for MSMEs, households, individuals and more.

Credit Saison India is registered with the Reserve Bank of India (RBI) and has an AAA rating from CRISIL (a subsidiary of S&P Global) and CARE Ratings. Currently, Credit Saison India has a branch network of 80+ physical offices, 2.06 million active loans, an AUM of over US$2B and an employee base of about 1,400 employees.

Credit Saison India is part of Saison International, a global financial company with a mission to bring people, partners and technology together, creating resilient and innovative financial solutions for positive impact. Across its business arms of lending and corporate venture capital, Saison International is committed to being a transformative partner in creating opportunities and enabling the dreams of people. Saison International is the international headquarters (IHQ) of Credit Saison Company Limited, founded in 1951 and one of Japan’s largest lending conglomerates with over 70 years of history and listed on the Tokyo Stock Exchange. The Company has evolved from a credit-card issuer to a diversified financial services provider across payments, leasing, finance, real estate and entertainment. Based in Singapore, Saison International’s global operations span over Singapore, India, Indonesia, Thailand, Vietnam, Mexico, Brazil, with active investments in debt, equity, corporate venture capital, and technology.