Relationship Manager - High Net Worth Individuals (HNI)

Kotak Mahindra Bank Limited; Dehradun; On-site; INR 600,000 - 900,000; Full time

Job summary

Kotak Mahindra Bank in Dehradun seeks a mid-level Relationship Manager for the Affluent Priority segment. You will acquire and manage HNI clients, provide tailored banking solutions across liabilities, assets, and investments, and drive revenue growth.

Build long-term relationships, conduct regular portfolio reviews, and coordinate with internal teams to ensure seamless onboarding and compliance. Weekly calls and events boost engagement.

Qualifications

• Experience handling HNI clients in banking or wealth management.
• Strong financial acumen and advisory capabilities.
• Excellent communication and relationship-building skills.

Responsibilities

• Acquire and manage HNI clients in the Affluent segment.
• Provide tailored banking solutions across liabilities, assets, and investments.
• Conduct regular portfolio reviews and identify cross-sell opportunities.
• Organize client engagement initiatives and events.
• Ensure compliance and high service standards in all interactions.

Skills

Relationship management

HNI client handling

Portfolio review

Cross-selling

Client engagement

Job description

Relationship Manager - Affluent_AFFLUENT-Relationship Manager_Dehradun

As a Relationship Manager in the Affluent Priority segment of Business Banking, you will be responsible for acquiring and managing high-net-worth individual (HNI) clients. This role demands a deep understanding of client needs, strong financial acumen, and the ability to offer tailored banking solutions across liabilities, assets, and investment products. You will be expected to build long-term relationships, drive revenue growth, and enhance client engagement through personalized service and strategic portfolio management. You will work closely with internal stakeholders to ensure seamless service delivery and maintain high standards of compliance and customer satisfaction. The role also involves conducting regular portfolio reviews, identifying cross-sell opportunities, and organizing client engagement initiatives to strengthen relationships and increase wallet share. This is a high-impact role that combines sales, relationship management, and advisory capabilities, offering a dynamic career path in the bank’s premium customer segment. Acquire new HNI clients and expand existing relationships through strategic sales planning and execution. Conduct in-depth profiling of clients to understand their financial needs and offer tailored solutions. Drive business across liabilities, assets, and fee-based products to enhance relationship value and revenue. Perform regular portfolio reviews and present investment options aligned with client goals. Maintain consistent client engagement through weekly/monthly calls and meetings. Resolve client queries within defined turnaround times to ensure satisfaction and loyalty. Collaborate with internal teams to ensure seamless service delivery and client onboarding. Organize and participate in special sales initiatives, client events, and engagement activities. Ensure strict adherence to bank policies and regulatory guidelines in all client interactions. Continuously identify opportunities for cross-selling and upselling to increase wallet share and client stickiness.

Experience Level Mid Level