Relationship Manager - Branch Banking

Kotak Mahindra Bank Limited; Chikkamagaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Kotak Mahindra Bank Limited seeks a Next Gen Relationship Manager for Branch Banking to build and manage relationships with high-value clients, offering tailored financial solutions and driving growth. You will understand client needs, propose suitable banking products, and work with internal teams to ensure superior service delivery.

The role demands 3-5 years in relationship management, strong communication, and CRM proficiency, with travel as required.

Qualifications

• Bachelor's degree in Finance, Business, or a related field.
• 3-5 years of experience in relationship management or a similar role.
• Strong knowledge of banking products and services, especially for the high-net-worth segment.
• Excellent communication and interpersonal skills with a client-centric approach.
• Ability to build trust with clients and internal stakeholders.
• Analytical skills to interpret financial data and make informed recommendations.
• Proficiency in using CRM systems and other relevant software.
• Willingness to travel for client meetings and conferences.

Responsibilities

• Build and nurture long-term relationships with high-net-worth individuals and businesses.
• Understand client needs and offer tailored financial products and services.
• Achieve individual and team sales targets through proactive client engagement.
• Stay updated on market trends and competitor offerings to provide competitive solutions.
• Collaborate with internal teams to ensure seamless delivery of services.
• Conduct regular client meetings and provide periodic performance reports.
• Identify cross-selling opportunities and refer clients to other bank departments.
• Ensure compliance with all regulatory and internal policies.
• Maintain accurate records and documentation for all client interactions.

Skills

Relationship management

Client communication

CRM proficiency

Analytical thinking

Education

Bachelor's degree in Finance/Business

Tools

CRM software

Job description

Next Gen Relationship Manager-BRANCH BANKING-Relationship Management

The Next Gen Relationship Manager will play a crucial role in Kotak Mahindra Bank's Branch Banking department, focusing on building and managing relationships with high-value customers, offering tailored financial solutions, and driving business growth. We are seeking a dynamic and client-centric professional to join our team as a Next Gen Relationship Manager. In this role, you will be responsible for developing and maintaining strong relationships with our valued customers, understanding their unique financial needs, and providing them with customized solutions. Your expertise will contribute to the bank's overall success and growth.

Responsibilities

• Build and nurture long-term relationships with high-net-worth individuals and businesses.
• Understand client needs and offer tailored financial products and services.
• Achieve individual and team sales targets through proactive client engagement.
• Stay updated on market trends and competitor offerings to provide competitive solutions.
• Collaborate with internal teams to ensure seamless delivery of services.
• Conduct regular client meetings and provide periodic performance reports.
• Identify cross-selling opportunities and refer clients to other bank departments.
• Ensure compliance with all regulatory and internal policies.
• Maintain accurate records and documentation for all client interactions.

Qualifications

• Bachelor's degree in Finance, Business, or a related field.
• 3-5 years of experience in relationship management or a similar role.
• Strong knowledge of banking products and services, especially in the high-net-worth segment.
• Excellent communication and interpersonal skills, with a client-centric approach.
• Ability to build trust and rapport with clients and internal stakeholders.
• Analytical skills to interpret financial data and make informed recommendations.
• Proficiency in using CRM systems and other relevant software.
• Flexibility to work extended hours as needed, including occasional weekends.
• Willingness to travel for client meetings and conferences.
• A self-starter with a results-driven mindset and a passion for sales.