Next Gen Relationship Manager-BRANCH BANKING-Relationship Management

Kotak Mahindra Bank; India; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Kotak Mahindra Bank is seeking a Next Gen Relationship Manager to build and manage relationships with high-net-worth clients from the branch banking segment. You will assess client needs and tailor financial solutions to drive business growth.

The role requires 3–5 years in relationship management, strong banking product knowledge, and excellent communication skills. Travel for client meetings is expected, with a focus on delivering exceptional client service.

Qualifications

• Bachelor's degree in Finance or Business or related field is required.
• 3–5 years of experience in relationship management or a similar role.
• Strong knowledge of banking products and services, especially for high-net-worth clients.
• Excellent communication and interpersonal skills with a client-centric approach.

Responsibilities

• Build and nurture long-term relationships with high-net-worth individuals and businesses.
• Understand client needs and offer tailored financial products and services.
• Achieve individual and team sales targets through proactive client engagement.
• Stay updated on market trends to provide competitive solutions.
• Collaborate with internal teams to ensure seamless delivery of services.
• Conduct regular client meetings and provide performance reports.
• Identify cross-selling opportunities and refer clients to other bank departments.
• Ensure compliance with regulatory and internal policies.
• Maintain accurate records and documentation for all client interactions.

Skills

Relationship building

Client communication

Sales orientation

CRM proficiency

Education

Bachelor's degree in Finance/Business

Tools

CRM software

Job description

Job Description:

The Next Gen Relationship Manager will play a crucial role in Kotak Mahindra Banks Branch Banking department, focusing on building and managing relationships with high-value customers, offering tailored financial solutions, and driving business growth.

We are seeking a dynamic and client-centric professional to join our team as a Next Gen Relationship Manager. In this role, you will be responsible for developing and maintaining strong relationships with our valued customers, understanding their unique financial needs, and providing them with customized solutions. Your expertise will contribute to the banks overall success and growth.

Responsibilities

• Build and nurture long-term relationships with high-net-worth individuals and businesses.
• Understand client needs and offer tailored financial products and services.
• Achieve individual and team sales targets through proactive client engagement.
• Stay updated on market trends and competitor offerings to provide competitive solutions.
• Collaborate with internal teams to ensure seamless delivery of services.
• Conduct regular client meetings and provide periodic performance reports.
• Identify cross-selling opportunities and refer clients to other bank departments.
• Ensure compliance with all regulatory and internal policies.
• Maintain accurate records and documentation for all client interactions.

Qualifications

• Bachelors degree in Finance, Business, or a related field.
• 3-5 years of experience in relationship management or a similar role.
• Strong knowledge of banking products and services, especially in the high-net-worth segment.
• Excellent communication and interpersonal skills, with a client-centric approach.
• Ability to build trust and rapport with clients and internal stakeholders.
• Analytical skills to interpret financial data and make informed recommendations.
• Proficiency in using CRM systems and other relevant software.
• Flexibility to work extended hours as needed, including occasional weekends.
• Willingness to travel for client meetings and conferences.
• A self-starter with a results-driven mindset and a passion for sales.